UK46MKII no signal !

[sebko]

Hie,
I have some issues with my mixvibes Cross since I've buy it it doesn't work very well:
I've well plug my turntable and sometimes it works I've the signal sometimes i've to close Cross and re-open it to get the signal !

The worst is that: Cross suggest me the uk46 but it doesn't receive the signal !

I've check my vynil, my cartridges , my rca I don't understand .
Is there any solution it's driving me crazy i can't mix actually ?

P.S. sorry for my bad english I'm French.

[community@MixVibes]

Hey Sebko, can you give us more details on your computer configuration. Also if you are having issues with your U46MKII here is a list of possible solutions out of your problem. Hope this will help you out!

- Please use the latest driver U46MK2 v3.0. You can find it in the Download Center of our forum.
- You can use the ASIO4ALL driver if you feel better with it (http://www.asio4all.com).
- Both drivers work with MixVibes software!
- If you have more than one driver installed you will run into a total disaster!
- If so, make a clean uninstallation of all your useless drivers:
- unplug the audio interface
- uninstall every software entry of your audio interface
- use CCleaner to be sure that nothing is left in the registry
- if you’re an expert, you might do this manually without CCleaner.
- reboot
- re-install. Start the installer. Use a totally different location/path (i.e. was it formerly installed to ‘C:\program files\MV’ use ‘C:\MV’) to prevent old links that are left.
- follow the wizard's steps - plug the interface in when the wizard says, not even earlier.

[sylMV]

By the way, MixVibes is a French company, so you can post in French

[DJQR]

By the way, MixVibes is a French company, so you can post in French

Ouaipe sauf que le support technique est en anglais

So,
I've had the exact same issue I think.
I posted everything here : viewtopic.php?f=268&t=19942 but no answer for the moment.

This problem occurs on another laptop, and I think I know where it comes from.
Try unplugging every usb devices (and especially any mouse/keyboard), and replug your soundcard on another usb port. Does it work better (you might have to reboot)?

I think something is wrong with the power of the u46mk2 or the usb, but buying an external 9V DC Power solved the problem (about 20€).

[sylMV]

By the way, MixVibes is a French company, so you can post in French

Ouaipe sauf que le support technique est en anglais

En anglais si tu postes en anglais, en français si tu postes en français, en allemand si ... etc.

Mais c'est as you want !

[DJQR]

By the way, MixVibes is a French company, so you can post in French

Ouaipe sauf que le support technique est en anglais

En anglais si tu postes en anglais, en français si tu postes en français, en allemand si ... etc.

Mais c'est as you want !

Ah ok,
vu que le forum s'appelle Technical support (in English), je pensais que la langue était contrainte!

[sylMV]

Tu n'as pas tort sur le fond, mais globalement tu peux poster en Français. Pour faire ça vraiment bien et en francais, tu peux aussi poster hors "Technical support (in english)", t'auras les même réponses !

English is by the way better if you want to have non-french people help

Cheers,

[Hannes]

I think something is wrong with the power of the u46mk2 or the usb, but buying an external 9V DC Power solved the problem (about 20€).

Doubt it, what solved your problem was most likely a new-install or a change of usb-ports, but the 9V adapter only powers the phantom-power for mics, but not the actual u46mk2 itself. whitout usb-connection but 9v adapter the u46mk2 wont even power up.

[Support@MixVibes]

Je répond en anglais, français (créole ?), je comprend l'espagnol et pour les autres langues les modos techniques se chargent de traduire et/ou me demander mon avis.

J'ai répondu à l'autre post et désolé mais le fait d'éditer les messages ne m'envoi pas de notifications, donc je ne peux pas faire le suivi.

[Riekes]

Hey there guys...

I got the same problem as the first post in this part of the forum.

I have a very recent macbook pro with all the recources needed.

unfotunatly since the beginning I'm having problems calibrating my vinyls because I can't get any signal.

I started of with one of the first versions and of the software, then I didn't have any problems, now with the latest update it's just impossible to get any signal...

Did smth change at the configuration of the programm?

Or maybe I remember smth the wrong way.

What is the right configuration for using U46MKII with vinyl on a macbook pro.

Please help me asap because I need the programm on next saturday!!!

Thanks a lot for your posts!!!