Mac OS 10.6.7 & U46MKII issue

Hello,
my best friend tried Cross 1.5.2 with one of my U46MKII. Now he has the problem that Cross detects the audio interface as 'U46DJ', which is normal behaviour as j-kut said, and he can configure it the way it should be configured BUT there is often - not always - just timecode getting through the left channel while the right deck can not detect the timecode. I have downloaded both panels (Mixvibes and ESI) and in those panels you can only adjust the first channel while the faders of the other channel are not viewable. In windows I would know what to do: reinstallation of the driver. In Mac I am a complete beginner.
j-kut mentioned that he has the same behaviour since Cross 1.5.2, the interface works sometimes but not always. Is there anything in your own knowledge base support@mixvibes? I am completely out of ideas because it is a Mac
I did not even find something like "program manager" in windows where all drivers are listed too so that I could reinstall it.
Thanks in advance! Cheers,
Steve
my best friend tried Cross 1.5.2 with one of my U46MKII. Now he has the problem that Cross detects the audio interface as 'U46DJ', which is normal behaviour as j-kut said, and he can configure it the way it should be configured BUT there is often - not always - just timecode getting through the left channel while the right deck can not detect the timecode. I have downloaded both panels (Mixvibes and ESI) and in those panels you can only adjust the first channel while the faders of the other channel are not viewable. In windows I would know what to do: reinstallation of the driver. In Mac I am a complete beginner.
j-kut mentioned that he has the same behaviour since Cross 1.5.2, the interface works sometimes but not always. Is there anything in your own knowledge base support@mixvibes? I am completely out of ideas because it is a Mac

Thanks in advance! Cheers,
Steve