Page 1 of 3

Vfx Control Not Working!!! PLEASE HELP

PostPosted: 26 Mar 2011, 00:42
by nlguapos974
I bought Vfx Control and the program works but I can only control it with the keyboard. The MIDI Controller isnt working. I even bought a new laptop bc I love MV so much and hate to stop using it.

The laptop I bought is a compaq Presario CQ62-413NR and just bought MV Vfx March 19th. I even installed the update from the forum. Can anyone please help! I go to preferences and select it on the settings but it still wont function with it.

Re: Vfx Control Not Working!!! PLEASE HELP

PostPosted: 26 Mar 2011, 12:28
by Blackbrook
Is the Vfx Control recognized by your system i.e. does it appear in the device manager? Does it appear as a audio interface in your system preferences?

Cheers,

Steve

Re: Vfx Control Not Working!!! PLEASE HELP

PostPosted: 26 Mar 2011, 12:47
by boc
nlguapos974 wrote:I bought Vfx Control and the program works but I can only control it with the keyboard. The MIDI Controller isnt working. I even bought a new laptop bc I love MV so much and hate to stop using it.

The laptop I bought is a compaq Presario CQ62-413NR and just bought MV Vfx March 19th. I even installed the update from the forum. Can anyone please help! I go to preferences and select it on the settings but it still wont function with it.

dear 974,

do you really think opening multiple threads on your problem would solve it faster? i guess no

so i recommend posting some specific error messages / bad controller behaviour that occur instead so the mv team would have any idea what s going on on your system

cheers,
adam

Re: Vfx Control Not Working!!! PLEASE HELP

PostPosted: 28 Mar 2011, 12:04
by Support@MixVibes
Do you have any lights on the controller unit ?

power button blue : controller is off
leds traveling : controller is in sleep mode
everything off : controller is awake and waiting for software

Re: Vfx Control Not Working!!! PLEASE HELP

PostPosted: 29 Mar 2011, 05:48
by nlguapos974
I bought a new laptop and returned the old one. SO now I got a Dell Inspirion N7010, all that stuff works and I can control it now.

The only issue I have now is that I can only hear sound from one output. My old MV I was able to control the sound from my own mixer. This one just comes out of one channel. I would like to use two channels. When I set up the sound card under the preferences it doesnt give me the option to choose more than one output. Its wither the Vfx or direct sound from the computer.

Thanks for all the support and help steve and adam!! I appreciate you guys writing me back. Any help works. I love MV and dont wanna change bc of some thing that might be over looked or can be fixed

Re: Vfx Control Not Working!!! PLEASE HELP

PostPosted: 29 Mar 2011, 11:17
by Support@MixVibes
remove autoconfiguration

set as follow
vfx_audio01.jpg

vfx_audio02.jpg


then route each deck to a different output [1] and [2]
vfx_simple_skin.jpg

Re: Vfx Control Not Working!!! PLEASE HELP

PostPosted: 30 Mar 2011, 05:03
by nlguapos974
Thank you so much everyone for your help! That worked but now I hear static from the sound or from the speakers. I tested the speakers and they were fine with another audio. I was controlling it fine and practicing fine but after about an hour everything turned to static sound. Is there an update for Vfx I need? Or am I just having bad luck?

Re: Vfx Control Not Working!!! PLEASE HELP

PostPosted: 30 Mar 2011, 14:53
by Support@MixVibes
There is a firmware update but you would need to service it back to us.
A workaround is to use an active usb hub.

It happen with motherboard that can give enough power on the usb port.

Re: Vfx Control Not Working!!! PLEASE HELP

PostPosted: 31 Mar 2011, 07:19
by nlguapos974
What do you mean Ill have to service it back to you?

Re: Vfx Control Not Working!!! PLEASE HELP

PostPosted: 31 Mar 2011, 12:25
by Support@MixVibes
You could do it yourself (flashing the device) but on some computers it doesn't work.
What exact computers do you own or have access to ?