help =S URGENT! i have to leave for my gig soon

pre. info
running Cross 1.4, u46 mk2 with a decent laptop (win 7)
ok so i am mixing away blah blah blah and then mixvibes startes thinking player 2 is stuck on cd track 2 and scrlls through all my tracks continuesly. i can load a new track onto the deck and it keeps happening, i have even unplugged the cdj and reset it.
only this that seems to work is restarting Cross or restarting my soundcard.
this has happened about 5 times over a 4 hour set on cdj2000
and a couple of times since at home on cdj400.
is there any quick fix for this? i cant reinstall Cross because i cant find my serial number =(
running Cross 1.4, u46 mk2 with a decent laptop (win 7)
ok so i am mixing away blah blah blah and then mixvibes startes thinking player 2 is stuck on cd track 2 and scrlls through all my tracks continuesly. i can load a new track onto the deck and it keeps happening, i have even unplugged the cdj and reset it.
only this that seems to work is restarting Cross or restarting my soundcard.
this has happened about 5 times over a 4 hour set on cdj2000
and a couple of times since at home on cdj400.
is there any quick fix for this? i cant reinstall Cross because i cant find my serial number =(