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help =S URGENT! i have to leave for my gig soon

PostPosted: 24 Mar 2011, 08:02
by Petrez
pre. info
running Cross 1.4, u46 mk2 with a decent laptop (win 7)

ok so i am mixing away blah blah blah and then mixvibes startes thinking player 2 is stuck on cd track 2 and scrlls through all my tracks continuesly. i can load a new track onto the deck and it keeps happening, i have even unplugged the cdj and reset it.

only this that seems to work is restarting Cross or restarting my soundcard.

this has happened about 5 times over a 4 hour set on cdj2000
and a couple of times since at home on cdj400.

is there any quick fix for this? i cant reinstall Cross because i cant find my serial number =(

Re: help =S URGENT! i have to leave for my gig soon

PostPosted: 24 Mar 2011, 11:09
by Support@MixVibes
The fix is in the update.

Re: help =S URGENT! i have to leave for my gig soon

PostPosted: 26 Mar 2011, 03:56
by Petrez
could you link me to the update? i got a bit lost in the download section lol =/

Re: help =S URGENT! i have to leave for my gig soon

PostPosted: 26 Mar 2011, 07:42
by Jim B
You need to enter your Cross' serial number in your User Control Panel>Profile.

ucp.php?i=169

This should then allow you to download the latest 1.5.2 Cross and CrossDJ update from the download centre ;)

downloads.php?cat=6

Re: help =S URGENT! i have to leave for my gig soon

PostPosted: 26 Mar 2011, 11:12
by boc
Petrez wrote:i cant find my serial number =(

seems its a dead end then

Re: help =S URGENT! i have to leave for my gig soon

PostPosted: 27 Mar 2011, 07:30
by Petrez
found my cd packet and got the update :D thanks for the help

Re: help =S URGENT! i have to leave for my gig soon

PostPosted: 27 Mar 2011, 10:09
by boc
every topic should be closed with a happy ending like this :)

Re: help =S URGENT! i have to leave for my gig soon

PostPosted: 27 Mar 2011, 10:19
by Jim B
boc wrote:every topic should be closed with a happy ending like this :)


Indeed ;)