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serial number denied

PostPosted: 21 Jan 2011, 19:32
by aalleexxx5
i can`t use my serial number posted on my device and i have thrown out my CD box it had not been a problem on my old computer but since i got my new computer i it doesn`t work :cry:

Re: serial number denied

PostPosted: 22 Jan 2011, 01:54
by Blackbrook
aalleexxx5 wrote:i can`t use my serial number posted on my device and i have thrown out my CD box it had not been a problem on my old computer but since i got my new computer i it doesn`t work :cry:


What is the error message that comes up?

Greetings,

Steve

Re: serial number denied

PostPosted: 22 Jan 2011, 14:37
by aalleexxx5
it says that it dosnt exist and it is too short :neutral:

Re: serial number denied

PostPosted: 22 Jan 2011, 14:54
by Blackbrook
aalleexxx5 wrote:it says that it dosnt exist and it is too short :neutral:


So it seems to be the wrong serial. The "real serial" is on the back of your CD sleeve. If you have lost this CD sleeve then your serial is lost too :-( Nothing that you can do unfortunately. I am not sure if it is possible to get the serial from your already existing installation but I guess you can not recreate it from there.

Greetings,

Steve