MIXVIBES Dj Community old forum

I am having problems installing the software it asks me for the serial number 1 (first turntable) and seriel number 2 (second turntable) but it keeps saying the seriel number is invalid why is this i am putting the number in and it will not accept am i using the wrong number i have just recently purchased the software and two dj-tech scratch 101 cdj's and have been unsuccessfull every attempt i have made to install i am using the seriel numbers on both cdj's and and have also tried teh seriel number on my software can somebody please help me with this problem so i can get to spinning

As far as I am informed your serials are on the back of the CD sleeve. If you have entered these and the same error occurs please write a private message with your issue and the serials to Support@Mixvibes or N-Deep.

Greetings,

Steve

so i contacted support and they told me to post on the forum aka ye ole run around

In case you didn't understand, I'm the same person on both (forum/email) and the security guy (serial/key/licence) is N-Deep.

You should have 2 licences key which is not the case, you actually have 1 licence and 2 product serial number so I will let N-Deep answer this or DJ tech.

well thats the only numbe ron the sleeve and nobody at dj-tech responds so pretty much leaves me with no options how do i get ahold of this n-deep and why can i not get anybody to help pme on this i gave all the info for the product they came together and all the numbers i already gave you

Hello,

Please reach DJ tech. We can't do anything on our side.

Best regards,

After we've checked in here, we found out that DJ tech misprint the serial.
They printed a DVS LE serial on a 3DEX LE cd sleeve.

so what would you reccomend me doing at this point how would i go about getting the right serial. i want to experience this product

DJ tech need to fix what they have done (messed to 2 products lists), we can't do nothing on our side.
We sell them serials in list, they print, stick, box and resell to consumers.

still problems wont install