normstorm wrote:I too find that it is odd that Mixvibes would allow ION to sell a product that has Mixvibes software in it that is outdated and inoperable as packaged.
The contract was for a number of licence keys, they didn't want to offer their users updates (highest price).
I too just got the Ion Discover DJ controller Dec 2011. The ION box clearly shows that this is PC & Mac compatible. While System Information on my Mac does see that the controller is connected and Yes, I was able to get the Mixvibes software installed on my Mac it is useless because of something isn't seeing the controller.
Using a demo version could spot if the issue is from the software or the hardware. Ion have validated the software with their hardware, it works for ten of thousands people but not for some of them.
I don't necessarily blame Mixvibes but I do think that they should release a patch to allow this controller I have and the software to work as it was intended.
It is, but not for you for any dark reason.
A good company is built on solid customer service and not on juvenile bickering back and fourth. Now the best way for Mixvibes to get us ION Discover DJ owners to buy more of their software is to throw us a bone when we clearly have purchased a legitimate version of their software.
We already did something, giving a very low price on a upgrade to CrossDJ that will work with more controllers, that will have more often updates, new features and so on...
Can anyone see that by being rude and saying there is no other way but to buy our full version is simply WHY people DOWNLOAD PIRATED SOFTWARE.
Wrong, lots of people have bought the Crossgrade and are happy with it.
I would hope that anyone that has an ION Discover DJ would be given a fully working copy of the software or as many people have probably done take the mixvibes software, use it as a drink coaster and buy someone elses software.
Or may be try the demo to see what you're missing (or not)...
We are not looking to get something free that we didn't in some way pay for working software. I would hope that someone in upper management sees my post and decides to be a grown up company and help out its supporters.
May be you should ask Ion, about a Ion product that includes everything inside the box (licence key and even software version because this is a one off).
Oh, I even forgot to ask : does your Mac see the controller into the hardware management ?