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Re: Fill in your serial to get support!
Posted:
22 Jun 2011, 10:11
by UncleVibes
but christian I see you as Cross DJ
Re: Fill in your serial to get support!
Posted:
22 Jun 2011, 10:24
by christiankoopmann
Yes I have two licences^^. But btw. I can't update other informations too until I delete both serials out of the box there. When I update an fild like working or Hardware there I got the message that my Serials are already in use and it is not updated.
So it is not working for me too.
Re: Fill in your serial to get support!
Posted:
22 Jun 2011, 10:44
by community@MixVibes
It works, it is a simple procedure, here's what you need to do:
1 Copy both old serials + New serials
2 Copy your serials on a word-pad
3 Delete your serials (from your profile) and save your blank page
4 Copy your three serials and save them
Once this is done your good to go!
Re: Fill in your serial to get support!
Posted:
22 Jun 2011, 10:50
by christiankoopmann
Ok it works. A bit wired the procedere but it works
Thanks.
Re: Fill in your serial to get support!
Posted:
22 Jun 2011, 10:51
by community@MixVibes
Great, Enjoy!
Re: Fill in your serial to get support!
Posted:
22 Jun 2011, 20:40
by makai
My problem is extremely simple. I do not have the software or key, even-though I bought an Ion Discover DJ from a chain store. So I am highly disappointed, and wasted my money (as the item cannot be returned).
Re: Fill in your serial to get support!
Posted:
23 Jun 2011, 10:16
by community@MixVibes
Hello, sorry to hear about your issue, please send an E-Mail to
support@mixvibes.com, they will take care of you quickly!
Re: Fill in your serial to get support!
Posted:
29 Jun 2011, 17:38
by mikejhc
thanks for replying so fast, mixvibes support is saying i need to register my product so that i can download software again, BUT i already put the serial numbers into my profile last year when i bought my U-Mix Control, have you heard of this problem before??
mike
Re: Fill in your serial to get support!
Posted:
29 Jun 2011, 19:20
by Hannes
Hi,
well your U-Mix is registered, so you should be able to download the software. (Go to Download-center)
regards
Re: Fill in your serial to get support!
Posted:
29 Jun 2011, 21:58
by Blackbrook
Please do not write more PMs. I have told you to open a thread and here you are. These people can help you too! I will not reply to any further PM from you - we will solve it in here!
Cheers,
Steve