Fill in your serial to get support!

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* Register your software (User Control Panel > Profile > Serial Number)
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Re: Fill in your serial to get support!

Postby UncleVibes on 22 Jun 2011, 09:11

but christian I see you as Cross DJ
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Re: Fill in your serial to get support!

Postby christiankoopmann on 22 Jun 2011, 09:24

Yes I have two licences^^. But btw. I can't update other informations too until I delete both serials out of the box there. When I update an fild like working or Hardware there I got the message that my Serials are already in use and it is not updated.

So it is not working for me too.
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Re: Fill in your serial to get support!

Postby community@MixVibes on 22 Jun 2011, 09:44

It works, it is a simple procedure, here's what you need to do:
1 Copy both old serials + New serials
2 Copy your serials on a word-pad
3 Delete your serials (from your profile) and save your blank page
4 Copy your three serials and save them

Once this is done your good to go!
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Re: Fill in your serial to get support!

Postby christiankoopmann on 22 Jun 2011, 09:50

Ok it works. A bit wired the procedere but it works ;) Thanks.
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Re: Fill in your serial to get support!

Postby community@MixVibes on 22 Jun 2011, 09:51

Great, Enjoy!
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Re: Fill in your serial to get support!

Postby makai on 22 Jun 2011, 19:40

My problem is extremely simple. I do not have the software or key, even-though I bought an Ion Discover DJ from a chain store. So I am highly disappointed, and wasted my money (as the item cannot be returned).
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Re: Fill in your serial to get support!

Postby community@MixVibes on 23 Jun 2011, 09:16

Hello, sorry to hear about your issue, please send an E-Mail to support@mixvibes.com, they will take care of you quickly!
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Re: Fill in your serial to get support!

Postby mikejhc on 29 Jun 2011, 16:38

thanks for replying so fast, mixvibes support is saying i need to register my product so that i can download software again, BUT i already put the serial numbers into my profile last year when i bought my U-Mix Control, have you heard of this problem before??

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Re: Fill in your serial to get support!

Postby Hannes on 29 Jun 2011, 18:20

Hi,

well your U-Mix is registered, so you should be able to download the software. (Go to Download-center)

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Re: Fill in your serial to get support!

Postby Blackbrook on 29 Jun 2011, 20:58

Please do not write more PMs. I have told you to open a thread and here you are. These people can help you too! I will not reply to any further PM from you - we will solve it in here!

Cheers,

Steve
Viele Grüße,
Cheers,
A plus,
Steve

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