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random setting change somewhere? plz help

Posted:
25 Nov 2010, 00:24
by dj_maxx
my recently purchased copy of mixvibes Cross has been working fine since it was downloaded up until today when i randomly lost audio from my left control deck. ive checked everything i know to check in both the software and my hardware and i cant figure out why. my right control deck has 100% quality. someone please help me
Re: random setting change somewhere? plz help

Posted:
25 Nov 2010, 09:53
by Blackbrook
How do you control it? Timedoce vinyl or CDs? If you are working with CDs as I am doing please have a look at the input volume. If this one is too high, Cross might loose the timecode - the timecode quality decreases. Check your audio interface panel and lower your input. And for further posting please write more about your equipment: which TTs, CD players, which audio interface, computer specs and so on. The further info you provide the much easier we can help you

Greetings,
Steve
Re: random setting change somewhere? plz help

Posted:
26 Nov 2010, 12:23
by Support@MixVibes
Try to put right deck on the left inputs and vice versa to see if the issue change side.
Re: random setting change somewhere? plz help

Posted:
26 Nov 2010, 16:54
by dj_maxx
sry i thought i told it to post the signature with my setup info. im using a pair of stanton str8-60 turntables and mixvibes control vinyl.
Re: random setting change somewhere? plz help

Posted:
01 Dec 2010, 21:26
by dj_maxx
ok i did that and the left one works and now the right one doesnt. so that rules out my hardware right?
Re: random setting change somewhere? plz help

Posted:
02 Dec 2010, 12:11
by Support@MixVibes
It looks like you only use one input, are you in asio with the U46 ?
cross_standard.jpg
Re: random setting change somewhere? plz help

Posted:
02 Dec 2010, 15:47
by dj_maxx
im in asio with the U-Mix44 and the latest driver. it was reading both channels fine since the day i got Cross and one day chanel one just stopped functioning.
Re: random setting change somewhere? plz help

Posted:
02 Dec 2010, 16:29
by Support@MixVibes
Fried soundcard input ? Because I don't see why it would suddenly stop into the software...
Re: random setting change somewhere? plz help

Posted:
02 Dec 2010, 17:07
by dj_maxx
i dont suppose my U-Mix44 is under some sort of warranty? im about to install the Cross 1.5 RC and see if it has the same problem
Re: random setting change somewhere? plz help

Posted:
02 Dec 2010, 17:28
by dj_maxx
i just swapped the channels of all my inputs and outputs to my U-Mix44 to if it would play on the other channel and to my suprise both channels are working again =] static buildup??