iDJ3 Setup Question/Prolems - Please Help

I purchased the iDJ3 yesterday and am having an issue with getting it set up. The customer support at Numark is closed on the weekend and I was hoping to get this figured out so that I could start messing with it.
I installed the iDJ3 driver first, then MixVibes, however the controller is not being recognized. The iDJ3 lights up, but the only thing that really works on it is the iPod. I can play a track on the iPod and adjust the iPod volume and hear it through my speakers and in my headphones.
Also, I have a separate issue - when I drag a track to MixVibes and try to play it, it just skips (slowly). It 'trys' to play the track, but I can just hear a 'tick' through the speakers every time it hits a beat as it slowly skips along. I had read that this could potientally be due to low RAM, but I am running 2GB of Ram on a 3Ghz, Pentium 4 machine running Vista (32bit).
In the MixVibes software have the audio preferences set to 'iDJ3 ASIO Driver". However if I change it to play out of my soundcard either 'direct sound' or 'ASIO' the program itself works flawlessly and there is no skipping of songs and I can manually fad and do everything with my mouse. None of these settings allow control of MixVibes with the iDJ3 controller, however. Even though the controller is being recognized. [If i go to iDJ3 ASIO Driver in the audio settings and click control panel - it says 'connected' and gives me the option to change the Audio Latency Setting.]
Someone with the iDJ3 - please help me solve these issues...
I installed the iDJ3 driver first, then MixVibes, however the controller is not being recognized. The iDJ3 lights up, but the only thing that really works on it is the iPod. I can play a track on the iPod and adjust the iPod volume and hear it through my speakers and in my headphones.
Also, I have a separate issue - when I drag a track to MixVibes and try to play it, it just skips (slowly). It 'trys' to play the track, but I can just hear a 'tick' through the speakers every time it hits a beat as it slowly skips along. I had read that this could potientally be due to low RAM, but I am running 2GB of Ram on a 3Ghz, Pentium 4 machine running Vista (32bit).
In the MixVibes software have the audio preferences set to 'iDJ3 ASIO Driver". However if I change it to play out of my soundcard either 'direct sound' or 'ASIO' the program itself works flawlessly and there is no skipping of songs and I can manually fad and do everything with my mouse. None of these settings allow control of MixVibes with the iDJ3 controller, however. Even though the controller is being recognized. [If i go to iDJ3 ASIO Driver in the audio settings and click control panel - it says 'connected' and gives me the option to change the Audio Latency Setting.]
Someone with the iDJ3 - please help me solve these issues...