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ION Discover DJ w/MixVibes problem

PostPosted: 04 Aug 2010, 23:51
by oAzREZNoR
hi,
a few quick warnings:
1. this probably counts as a massively n00b question.
2. if someone has already asked about this before, I apologize, but I couldn't find the thread.

I recently bought the ION Discover DJ computer DJ system
(MixVibes Cross, and the turntables pictured)
Image

and it won't let me set up the turntables for interface. (there isn't even a MIDI tab under preferences). what am I missing? and if this issue has already been dealt with, feel free to point me in that direction.
thanks

Re: ION Discover DJ w/MixVibes problem

PostPosted: 05 Aug 2010, 06:59
by phadedvision
oAzREZNoR wrote:hi,
a few quick warnings:
1. this probably counts as a massively n00b question.
2. if someone has already asked about this before, I apologize, but I couldn't find the thread.

I recently bought the ION Discover DJ computer DJ system
(MixVibes Cross, and the turntables pictured)
Image

and it won't let me set up the turntables for interface. (there isn't even a MIDI tab under preferences). what am I missing? and if this issue has already been dealt with, feel free to point me in that direction.
thanks



Welcome to the forums :)

Does your computer recognize the controller when you plug it in?

Re: ION Discover DJ w/MixVibes problem

PostPosted: 05 Aug 2010, 09:44
by Support@MixVibes
This a straight plug & play process, the only thing you need to setup is your audio.

Re: ION Discover DJ w/MixVibes problem

PostPosted: 05 Aug 2010, 13:49
by oAzREZNoR
phadedvision wrote:Welcome to the forums :)


thanks :)

phadedvision wrote:Does your computer recognize the controller when you plug it in?


yes. it went through the whole thing; installing the stuff and stuff when I plugged them in, complete with the "ready to use" ending. and MixVibes can tell when it's not plugged in.
but all the buttons light up and it doesn't do anything. I would assume then that the problem is in the turntables themselves, in which case, would anyone know how to fix it; or perhaps would any of the following be compatible with the software, and therefore a suitable replacement? (I thought I would be fancy, but scratching isn't really necessary for my style of dj-ing):

Behringer Pro Mixer VMX100USB Professional 2-Channel DJ Mixer
or
American Audio Q-D1 Pro Studio DJ Mixer

Re: ION Discover DJ w/MixVibes problem

PostPosted: 05 Aug 2010, 13:52
by Support@MixVibes
There is no other unit than a Ion Discover DJ that can work with the Discover DJ software.
Do you use a webcam ? what brand ?

Re: ION Discover DJ w/MixVibes problem

PostPosted: 05 Aug 2010, 14:50
by oAzREZNoR
Support@MixVibes wrote:There is no other unit than a Ion Discover DJ that can work with the Discover DJ software.
Do you use a webcam ? what brand ?


I do. a Microsoft LifeCam HD-5000

Re: ION Discover DJ w/MixVibes problem

PostPosted: 05 Aug 2010, 16:01
by Support@MixVibes
Sometimes there is conflict between webcam drivers and the generic audio usb drivers.
Try removing the Microsoft ones to see if it work.

Re: ION Discover DJ w/MixVibes problem

PostPosted: 06 Aug 2010, 05:01
by oAzREZNoR
that did it.

many thanks :D

Re: ION Discover DJ w/MixVibes problem

PostPosted: 08 Oct 2010, 23:15
by alice012
i have the same problem with the fiend.
all the lights in the mixer are turning on and nothing happens.
i dont have a microsoft web cam.i do have microsoft wireless keyboard and mouse.
any help??

Re: ION Discover DJ w/MixVibes problem

PostPosted: 09 Oct 2010, 13:55
by Iceflare
Hello!

I have the same exact problem... Lights turn on but nothing else happens... even though it got installed and everything.... I will contact ION on monday, but figured I might see if anyone here has a good solution? I know the hardware works on my brothers laptop... The only other USB Device I have is my mouse... no cam or anything else installed.

Thanks...