Cross freezing

[djbignip]

mixvibes user how is it going need help done had it w/this software been sitting in the corner when i realize hey!! i spent 350 for this pkg and i'm not using it. well after i vented!!!! isaid to my self before i give up get help. so here it is WHEN I FIRST GOT THIS SOFTWARE IT WORK KINDA!! ALRIGHT BUT THE MAJOR PROBLEM IS WHEN I LOAD THE SOFTWARE IT FREEZES WILL NOT RESPOND TO ANYTHING HAVE TO CLOSE PROGRAM AND TRY AGAIN DONE TRIED NUMEROUS TIMES (100S) AND UPDATED WITH NO CHANGES!!!! PLS. HELP OR I JUST LOST MY DUCKIES!!!

[phadedvision]

Hi djbignip,

What are your system specs?

[Support@MixVibes]

mac ? PC ?
what version ?
what happen if you launch the software without the soundcard ?

[djbignip]

hp g50
2 gigs of ram
2ghz


when sound card is connect when i pull it up it gets to the mixvibes logo and freezes.

when soundcard not connected software comes up fully then freezes

[Support@MixVibes]

Go to C:\Documents and Settings\user_session_name\Application Data\MixVibes\Cross
and delete Cross.settings

Launch Cross WITHOUT the soundcard.
Quit.
Plug the souncard (wait for detection)
Launch Cross with the soundcard.

[djbignip]

no it work once or twice went right back to the same thing when it did work i did not connect u46 mk2 at all and again still freezing

[Support@MixVibes]

Something installed on this computer is doing this, I guess it has to do with audio.

[sakaana]

no it work once or twice went right back to the same thing when it did work i did not connect u46 mk2 at all and again still freezing

Do you use a "clean" install of windows? Means device drivers only installed? Network card disabled? AntiVirus disabled?

Just wondering what result you get out of DPC Latency Checker?
http://www.thesycon.de/deu/latency_check.shtml