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[solved!]Unable to launch Producer, even after reinstall

PostPosted: 10 Jan 2010, 00:08
by yeswehavetheright
Hi,
When I try launching Producer I receive error message "the serial number is not correct". I've uninstalled, deleted all files/folders and reg keys I can find and reinstalled, tried reset.exe - but I keep getting the same error.
This started happening after installing Cross 1.25.

Any ideas how I can fix this without having to reinstall windows?

Many thanks!!

Re: Unable to launch Producer, even after reinstall

PostPosted: 10 Jan 2010, 10:28
by UncleVibes
Reinstall must be done in 2 steps.
Your cd then the update
I don't think it has something to do with Cross 1.25 (last update 1.31)

Re: Unable to launch Producer, even after reinstall

PostPosted: 10 Jan 2010, 12:53
by yeswehavetheright
Thank you for the quick reply. I can't find my CD (which was a DVS2 CD if I remember correctly). Can you tell me which downloads I need and which order I need to install them?

Many thanks for your help.

Re: Unable to launch Producer, even after reinstall

PostPosted: 08 Mar 2010, 22:34
by yeswehavetheright
Problem still not sorted - can anybody provide me with a link to the full version of Producer 6 so I can reinstall? Please!!
Thankyou :-)

Re: Unable to launch Producer, even after reinstall

PostPosted: 08 Mar 2010, 23:19
by hemskoc
yeswehavetheright wrote:Problem still not sorted - can anybody provide me with a link to the full version of Producer 6 so I can reinstall? Please!!
Thankyou :-)

Hi. You should be able to DL the latest (or older) Producer release on the right side menu (board index)on your screen now - under "downloads". The updates can be installed as new installs also (this method as far as i know works with DVS7).
Dont think you can obtain a link to your original CD content
(Unless Uncle Vibes has provided you with this information in his PM to you)
Cheers

Re: Unable to launch Producer, even after reinstall

PostPosted: 09 Mar 2010, 18:17
by yeswehavetheright
Sadly not - the updates for Producer available in the download section are just updates. I bought my Producer license as a DVS upgrade, and at the time was sent a link to an update file (about 40mb) which did successfully upgrade DVS7 to Producer (I think, I've certainly never had a Producer cd/iso). However that link is now dead, I can't find the file I originally downloaded, and the updates available here don't work.

Thankyou!

Re: Unable to launch Producer, even after reinstall

PostPosted: 09 Mar 2010, 19:11
by hemskoc
Uncle will get back to you....Just busy probably ;)

Re: Unable to launch Producer, even after reinstall

PostPosted: 09 Mar 2010, 19:12
by UncleVibes
Zorro is back!
Solved

Re: Unable to launch Producer, even after reinstall

PostPosted: 09 Mar 2010, 19:17
by hemskoc
UncleVibes wrote:Zorro is back!
Solved

LOL you need a mask on your avatar! ;)
Cheers