URGENT HELP

HELP!!! I have set up my U46MK2 exactly as per instructions, I have installed software everything to the letter. I am using ASIO4ALL (Mixvibes drivers didn't want to work). My problem is this:
Both channels (1/2 & 3/4 aka left and right turntables) are coming out of the one (1/2) output. I can't seem to find ANYTHING to fix it or any other posts with this problem. WHAT IS GOING ON???
I have spent about 5 hours getting very frustrated with this thing and am about to take it back and replace it with another model.
Both channels (1/2 & 3/4 aka left and right turntables) are coming out of the one (1/2) output. I can't seem to find ANYTHING to fix it or any other posts with this problem. WHAT IS GOING ON???
I have spent about 5 hours getting very frustrated with this thing and am about to take it back and replace it with another model.