You are loosing a big custemer group

hi there i told my problem to u many times but i still couldnt get any feedback from you or your turkish distrbutor.i am working in a big music equipment shop and tell everyone that u are not a proffesional company which is not doing their promises.the problem with u and your distrbutor we are loosing time money and job.i start to work with macbook but i can not use mixvibes anymore .the company in turkey told me that the first 5 custemer of mixvibes DVS software will get the Cross as free but they didnt give anything free when i phone them they say this is your fault bla bla.i am not happy thats all.