Help plz

hey i reformated my PC and now i reinstalled DJ teck imix softwear
it coming up imix is not connted but it is!! my computer is reading the MIDI but i cant open the program any idears how to fix this problem plz? would be good help becuse i like mixing with this MIDI
it coming up imix is not connted but it is!! my computer is reading the MIDI but i cant open the program any idears how to fix this problem plz? would be good help becuse i like mixing with this MIDI