TOTAL CONTROL TOTALLY NOT WORKING

I have a Mixvibes Cross and trying to use with my Total Control from Numark but it does nothing. The wheel does nothing. PLAY and CUE does nothing. Some FX work from the controler.
What I am doing wrong?
I open the pref and go to MIDI and I see the Total Control in "DEVICE" and I click on the image but it does not work.
Please help.
Also, I have DVS. How do I enter my serial number for Cross in the control panel here if I already have DVS?
What I am doing wrong?
I open the pref and go to MIDI and I see the Total Control in "DEVICE" and I click on the image but it does not work.
Please help.
Also, I have DVS. How do I enter my serial number for Cross in the control panel here if I already have DVS?