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accidently scratched software cd

PostPosted: 25 Nov 2008, 19:21
by lovemore
hi need help is it possible to have a copy of my installation cd for version 7. ive recently changed my PC from vista to xp sp2 that means i need to be spinning again but no installation cd any help please :cry:

Re: accidently scratched software cd

PostPosted: 25 Nov 2008, 22:02
by polocorp
hi lovemore, did you loose your serial number as well ??

Re: accidently scratched software cd

PostPosted: 26 Nov 2008, 12:50
by lovemore
polocorp wrote:hi lovemore, did you loose your serial number as well ??

no i have the serial number its the actuall cd which is damaged

Re: accidently scratched software cd

PostPosted: 26 Nov 2008, 13:08
by polocorp
ok, let me check with N-Deep what we can do about this

Re: accidently scratched software cd

PostPosted: 26 Nov 2008, 13:55
by lovemore
ok thanks i have party on saturday so any help i would appretiate

Re: accidently scratched software cd

PostPosted: 26 Nov 2008, 15:35
by N-deep
Can you please send at support@mixvibes.com the serial number and copy of the purchase invoice?

Re: accidently scratched software cd

PostPosted: 27 Nov 2008, 01:19
by lovemore
i only have my serial number but no invoice of purchase would that be ok

Re: accidently scratched software cd

PostPosted: 27 Nov 2008, 11:29
by N-deep
Lovemore you need to retrieve the invoice...Did you reach the resale store where you bought the software?

Re: accidently scratched software cd

PostPosted: 27 Nov 2008, 12:12
by lovemore
ok i will contact the shop and will email it to support thanks

Re: accidently scratched software cd

PostPosted: 27 Nov 2008, 12:41
by polocorp
great. sorry about the hassle, but we need this information ! Pass it on to N-Deep, he'll check on it ;)