[SOLVED]Installation issue with the U46DJ MK2 soundcard

[vdwielto]

I have an issue with installing the mixvibes soundcard U46DJ MK2 on my laptop.

After installation (with the CD) the U64DJ control panel is all grey / blocked / unabled. It does not distinguish any channels. So in my Traktor program i can only select one channel.

The music from my laptop passes through the soundcard to my amplifier but there is no monitor channel that i can use to pre-listen my tracks.

what i ideally want to do is put one of my decks (on Traktor) on cue to pre-listen it through my headphones.

I have already guessed about possible causes:

1. The MK2 installation manaul states there should be 2 instances of "USB audio device" in the windows Vista > system > sound menu. I noticed that there is only one instance of U46DJ

2. the sound setup of Vista is put on 5.1. dolby surround, some forums state that you have to select the 'quadraphonic' option, which i don't have on my vista.

But i don't have a solution yet so all advice and help is welcome!

[polocorp]

hi vdwielto, did you change USB ports...? that would create a conflict in the driver. I also advise you go pick up the latest driver version from the download center on the forum.

make sure you desintall your previous driver before reinstalling the new one.

[vdwielto]

thanks that did the trick !!!