New user having sound quality issues

[Jim B]

Load a track in the deck hit play..............not only is this sound still stuttering but now there is a loud high pitched whistle over the top of it too.

It sounds like to me that you are hearing the timecode though the Monitor channels of you sound card, it's easy to sort out.

Open up your soundcard control panel and can you either mute the Monitor channels (1&2, 3&4) or turn them right down (using the sliders, I suppose)

Try Cross again and see if you can hear the noise.

[Support@MixVibes]

Initially things looked good. wired everything up calibrated the cd's and got 100% straight away (after it being only 40ish% the other day)............all good so far.

So now there is a clean signal in the system.

Load a track in the deck hit play..............not only is this sound still stuttering but now there is a loud high pitched whistle over the top of it too.

Only the sound is stuttering or does everything on the screen stutter ?
If you use the software without the external control how is it ?

I give up and will be selling this piece of kit asap. I appreciate my laptop is at the low end of the specifications but it is after all within the required spec so should work.

Having the spec is one thing, having a system that can handle real time audio is another.
You need to clean/optimize your setup.

Check with dpc latency checker if your system can handle it : http://www.thesycon.de/deu/latency_check.shtml