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by christiankoopmann on 30 Mar 2011, 09:10
Hey,
when it is defective then you should contact your vendor about warranty and so on. And then send or bring it in to your vendor so that he/she can send it to fix the defective unit.
regards Christian
  February 2012 Mixvibes DJ of the Month DVS 7, Cross (DJ), U-Mix Remote App (iPad & iPhone App)MEMBER OF:  c00l People MV Society 
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christiankoopmann


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by Support@MixVibes on 30 Mar 2011, 14:50
As said.
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Support@MixVibes
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by aivar00 on 30 Mar 2011, 15:11
Support@MixVibes wrote:As said.
Ok, got that.. So should i send it back to You(in that case, please send MixVibes address again..)? Last time i did, when controller was replaced.. Or is there other option? i bought it from Filnland, Discoland OY.. Or is there any estonian company who is accepted? Thanks, Aivar
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aivar00



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by Support@MixVibes on 30 Mar 2011, 15:39
Your vendor should be cheaper for you. Directly to us should be faster (but more expensive).
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Support@MixVibes
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by aivar00 on 30 Mar 2011, 15:51
Support@MixVibes wrote:Your vendor should be cheaper for you. Directly to us should be faster (but more expensive).
for me it's same, do i send it to Finland or France.. about 17 EUR. as it's gonna be warranty, then i don't see other option.. well, i know people who fix Pioneer's and other Pro stuff, but it's not warranty for MixVibes, i think...
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aivar00



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by Support@MixVibes on 30 Mar 2011, 16:35
Before doing this : - do you have the latest Vfx 1.2 version ? vfx1.2final.JPG - open Windows/info : in the line at the bottom, can you see a 'presswheel' message when you touch the top of the jog ? You should see something like : Midi1-ch1 #90 50 7f (NOTEON 80 0) Command=PRESSWHEELwhen pressed Midi1-ch1 #90 50 0 (NOTEOFF 80 0) Command=PRESSWHEELwhen released. Try to not touch anything beside while doing this.
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Support@MixVibes
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by aivar00 on 30 Mar 2011, 17:15
Support@MixVibes wrote:Before doing this : - do you have the latest Vfx 1.2 version ? vfx1.2final.JPG - open Windows/info : in the line at the bottom, can you see a 'presswheel' message when you touch the top of the jog ? You should see something like : Midi1-ch1 #90 50 7f (NOTEON 80 0) Command=PRESSWHEELwhen pressed Midi1-ch1 #90 50 0 (NOTEOFF 80 0) Command=PRESSWHEELwhen released. Try to not touch anything beside while doing this.
Yes, it's 1.2 Final. when pressed: Midi1-ch1 #90 50 7f (NOTEON 80 127) Command=PRESSWHEELwhen released: Midi1-ch1 #90 50 0 (NOTEOFF 80 0) Command=PRESSWHEELall buttons give me answer, also Vinyl Mode button... but playback stops on deck 1...
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aivar00



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by Support@MixVibes on 30 Mar 2011, 17:56
Not logical. Try reset.exe from the Vfx folder.
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Support@MixVibes
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by aivar00 on 30 Mar 2011, 18:35
Support@MixVibes wrote:Not logical. Try reset.exe from the Vfx folder.
And voila! all worked after magical reset  so simple solution... I don't know, did i tell You allready,but MixVibes has the world's fastest support!!! Thanks, once again, Aivar
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aivar00



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by Blackbrook on 30 Mar 2011, 21:21
aivar00 wrote:MixVibes has the world's fastest support!!!
Nothing to add except that support@mixvibes is doing a really brilliant job!!!!!!!!
Viele Grüße, Cheers, A plus, Steve Winner Mixvibes 10 years DJ contest 2009
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