Discover DJ software problem

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Re: Discover DJ software problem

Postby Tawsif on 06 Mar 2010, 21:40

Where can I contact Helpdesk to send me the file???

My controller doesn't work either
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Re: Discover DJ software problem

Postby UncleVibes on 07 Mar 2010, 11:51

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Re: Discover DJ software problem

Postby Tawsif on 07 Mar 2010, 20:53

UncleVibes wrote:http://forum.mixvibes.com/downloads.php?cat=55


I have the updated version, just my controller doesn't work
I'm probably gonna end up returning this
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Re: Discover DJ software problem

Postby Dens on 08 Mar 2010, 14:35

I tried version 1.3.2, the same problems with that update...
Last edited by Dens on 08 Mar 2010, 14:38, edited 1 time in total.
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Re: Discover DJ software problem

Postby Dens on 08 Mar 2010, 14:37

You can reach the helpdesk by phone or email on the website of ION.
http://www.ionaudio.com/supporthome
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Re: Discover DJ software problem

Postby Dens on 08 Mar 2010, 19:03

I return it to the shop, it takes to much time. Thanks for all help.
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Re: Discover DJ software problem

Postby UncleVibes on 08 Mar 2010, 19:23

time is money but nowhere in Europe software support work on w.e.
we are just monday we can't help you more than what we did.
Problem related to your computer & not to the soft or the controller.
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Re: Discover DJ software problem

Postby Support@MixVibes on 08 Mar 2010, 20:36

Like 98% of returned hardware...
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Re: Discover DJ software problem

Postby Blackbrook on 08 Mar 2010, 20:40

Support@Vibes wrote:Like 98% of returned hardware...


Totally agree with you! I had to work and tune a lot till my Cross worked fine but often it needs that time to extract the full potential out of your hardware.

Greetings,
Steve
Viele Grüße,
Cheers,
A plus,
Steve

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Re: Discover DJ software problem

Postby hemskoc on 08 Mar 2010, 20:52

I Agree 100% - too many variables for computers for ALL software applications to work/setup EXACTLY THE SAME on EVERY computer - its IMPOSSIBLE - Even with Macs(different O/S, memory sizes) and different sound cards. ;) There are always going to be 'teething' problems with the situation .

The current computers we are using are still not perfect; in fact anything designed by humans i think will never be perfect to everyone at the same time - this is the reality of the world today !

You just have to be patient, trouble shoot, and dont give up :!:

Most of us on the forum got the software to work - some of us worked harder than others to achive this, but the reward is worth the effort. ;)

Viva le MixVibes!

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