When I shut down the u46, windows crashs.

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When I shut down the u46, windows crashs.

Postby DanceCode on 28 Dec 2008, 01:33

Hello.. Its seems that is imposible to not having problems with this software... I installed the driver update downloaded from here and now sometimes when i shut down the soundcard (with mixvibes closed) windows show me a blue screen and reboot...

Some ideas¿?
DanceCode
 
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Re: When I shut down the u46, windows crashs.

Postby gakto2009 on 28 Dec 2008, 02:04

What version of windows are you running?

we need info to be able to help you, ie, build, service pack etc.
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Re: When I shut down the u46, windows crashs.

Postby DanceCode on 28 Dec 2008, 02:55

Windows xp sp2. Works very good, i never had problems with it... until i updated the driver.
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Re: When I shut down the u46, windows crashs.

Postby gakto2009 on 28 Dec 2008, 03:09

I have seen this problem before with other usb hardware; it was caused by the driver dedicated to the usb host controller within windows. When disconnecting the device from the systems usb root hub the driver crashed and shut down the computer to prevent damage to the operating system.

I would suggest visiting the manufacturers website for your laptop or systems motherboard and checking for updated drivers for your onboard usb, then following the reinstall procedure for the U46mk2 audio device.

Let us know how you get on,
regards,
Bryan.
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Re: When I shut down the u46, windows crashs.

Postby DanceCode on 28 Dec 2008, 03:24

Im using a dell laptop inspiron 1420 and there's no updates :S...
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Re: When I shut down the u46, windows crashs.

Postby gakto2009 on 28 Dec 2008, 21:05

Try downloading the available driver from the manufacturers website and installing it, then reinstalling the u46mk2 driver, your driver my just be corrupt in some way.
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