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problem please help

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problem please help

Postby bigmart8 on 24 Jun 2011, 23:27

ive just purchased the ion discover DJ system in the uk and have got a major problem

im using a sony vaio laptop with windows 7, i installed the cd software plugged in the mixer/decks to the usb slot and followed all instructions, plugged my new speakers in and thought i would be mixing away within mins

i want to mix songs using iTunes but wen i try to click on a song from the iTunes icon i get a message saying there is a software problem and windows shuts the program down!!!

ive reinstalled the software etc 5 times but still cannot do anything without the problem message coming up

please help me!!!

martin
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Re: problem please help

Postby Blackbrook on 24 Jun 2011, 23:34

Viele Grüße,
Cheers,
A plus,
Steve

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Winner Mixvibes 10 years DJ contest 2009


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Re: problem please help

Postby bigmart8 on 24 Jun 2011, 23:54

hi, are you telling me that my registering the software it will cure the problem?

im not very good with computers, how will i do this? any other ideas if this doesnt work?

martin
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Re: problem please help

Postby bigmart8 on 25 Jun 2011, 00:10

sorry, ive now figured it out and registered my serial numbers

any news on my problem?
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Re: problem please help

Postby UncleVibes on 25 Jun 2011, 06:28

Check for an update of your version in the download section
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Re: problem please help

Postby Blackbrook on 25 Jun 2011, 10:09

bigmart8 wrote:hi, are you telling me that my registering the software it will cure the problem?



Yes, because of what UncleVibes said: If you are a registered user you are allowed to download updates which cure your problem ;)

Cheers,

Steve
Viele Grüße,
Cheers,
A plus,
Steve

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Winner Mixvibes 10 years DJ contest 2009


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Forum rules :

- Register your software (User Control Panel > Profile > Serial Number)

- Go to the download center and install the latest versions of software and drivers

- Use the search tool to look in topics and check the FAQs to make sure your problem hasn't been solved already

- Write in concise and precise ENGLISH Thank you.

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