Re: Cross DJ & Remixlive Mac/PC Update problem
Posted: 17 Dec 2016, 05:58
Dev Team,
Thanks for releasing v3.4! While Syphon and Link may have been relatively simple additions, they solve both long standing and emerging issues with integration. These upgrades greatly extend the overall utility of the software. Great work!
Problem: Upgrading Cross & Remix live
Cross v3.11 > v3.4 (both 32 & 64 bit)
Windows 10, i5, 8GB ram, 64 bit
-Usually when the program 1st starts it checks for updates: No check
-Select "About" from file menu starts an update check: "I'm Up to Date" which it is not.
I'm assuming that I uninstall v3.11, install v3.4 and then look to input my serial to unlock the full version?
---------------------------------------
RemixLive v1.2.3 > v1.3 (both 32 & 64 bit)
Windows 10, i5, 8GB ram, 64 bit
-There is no option to upgrade, or check for upgrades in the menu options, or store in either version (this seems odd, but I assume you're working on it)
-I follow the link for the upgrade that was posted in the 1st announcement of this thread and can only find the 1.3 demo
I'm assuming that I uninstall v1.2.3, install the demo and then look to input my serial to unlock the full version, but there's no option to do this. Before I go fixing what already works, am I missing something?
Thanks for releasing v3.4! While Syphon and Link may have been relatively simple additions, they solve both long standing and emerging issues with integration. These upgrades greatly extend the overall utility of the software. Great work!
Problem: Upgrading Cross & Remix live
Cross v3.11 > v3.4 (both 32 & 64 bit)
Windows 10, i5, 8GB ram, 64 bit
-Usually when the program 1st starts it checks for updates: No check
-Select "About" from file menu starts an update check: "I'm Up to Date" which it is not.
I'm assuming that I uninstall v3.11, install v3.4 and then look to input my serial to unlock the full version?
---------------------------------------
RemixLive v1.2.3 > v1.3 (both 32 & 64 bit)
Windows 10, i5, 8GB ram, 64 bit
-There is no option to upgrade, or check for upgrades in the menu options, or store in either version (this seems odd, but I assume you're working on it)
-I follow the link for the upgrade that was posted in the 1st announcement of this thread and can only find the 1.3 demo
I'm assuming that I uninstall v1.2.3, install the demo and then look to input my serial to unlock the full version, but there's no option to do this. Before I go fixing what already works, am I missing something?