Silvercrest SDJ 100 A1

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Silvercrest SDJ 100 A1

Postby ar_mv on 03 Dec 2020, 08:52

Hello, I have lost the licence and software CD. The S/N is G27241002221. Could you send me the software and licence with ? Thank you
ar_mv
 
Posts: 2
Joined: 03 Dec 2020, 08:49


Re: Silvercrest SDJ 100 A1

Postby RoJeC on 03 Dec 2020, 12:56

Unfortunatly MixVibes does not have any knowledge about the S/N combination with the license as the software was bundled by the manufacturer with the controller.
Only if you registered your licensekey in the forum there might a chance it can be recovered (e.g. if you used a different email in the past).
In the webshop you could purchase the Cross DJ license which has all functions from the LE version. One advantage is that you can use Cross DJ without having the controller connected.
Ronald

Image

downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4875
Joined: 20 May 2011, 07:55
Location: Bussum, Netherlands


Re: Silvercrest SDJ 100 A1

Postby ar_mv on 04 Dec 2020, 08:39

I don't understand why MixVibes doesn't could organize it...

You have a software who verify the number (or not), but MV have to give us a generic serial number whose works with the software LE.

It is not difficult to be put in place.

So where could i find the software and a generic licence number ?

Or a one fore the Cross DJ Free 3.4.0.
ar_mv
 
Posts: 2
Joined: 03 Dec 2020, 08:49


Re: Silvercrest SDJ 100 A1

Postby RoJeC on 05 Dec 2020, 00:10

MixVibes provides for all users the abilty to save the licensekey in the user profile.
This is refered to in several places while getting the initial software installed.

An open license key would not make any sense as this would mean the manufacturer can bundle the software to unlimited number of controllers.
Also other features may depend on license key, like upgrade discounts used to. And if the controller is resold the license key of the LE is no longer valid as it has become a Cross or Cross Pro partial payment.

The Free version has no license. However does not support MIDI.

You could try sending an email to support@mixvibes.com with your info and the proof of purchase. Though this is rarely approved.
Ronald

Image

downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4875
Joined: 20 May 2011, 07:55
Location: Bussum, Netherlands



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