Cross DJ 4 / Effects not working /

[luizarthurcarneiro]

I upgraded to Cross DJ pro 4.
Previously, all effects worked with the xone23C set plus KONTROL X1.
Unfortunately, however, after losing the serial number and being forced to buy the new program. updated. because the old one was out of date. On the computer screen everything appears to move. But nothing works. I already searched the forum. I already moved manually. Without the controller. I can't get it to work. What is happening can clarify the problem?

[luizarthurcarneiro]

Cross DJ 4 / Effects not working / No Tweaker found - Mixvibes forum
someone from the team will help me
The program is no longer used and we are obliged to update it.
Now the effects no longer work in the new version.
In the past the support team answered the forum
this is very sad!

[Hanginon]

"Team@MixVibes gives no support on the forums including via PM"

Their own words!

[RoJeC]

Sorry can't help you with the fx. But to avoid not having your serial once more you could register it to your user account. See grey bar on top of this topic.

If you still have v3 installed you could try if you find that key in Help > About.

[luizarthurcarneiro]

I already have my serial registered that would not be the case.
I also don't have the previous version anymore unfortunately.
I'm very upset with the fx bug that I've been noticing other users commenting on without support from the team.
How can I have a position with someone who has some knowledge or any future news of adjustment from you? It's been over a year since the new version!