license key not recognised

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license key not recognised

Postby karmakid on 26 Dec 2019, 16:06

just had o reinstall Cross dj3 buecause my computer got a virus, but its not acceping my license key i have stored in my profile?? help?
Posts: 12
Joined: 02 Jun 2010, 12:42

Re: license key not recognised

Postby RoJeC on 27 Dec 2019, 00:22

Please verify you downloaded the right version. This is the most common cause. (Cross <> Cross DJ)

If you downloaded a Cross 4 version these will only work with a newly puchased Cross DJ/DJ Pro license key.

Other thing could be you used e.g. a video license key?


downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual? In Cross open menu, select Help (available 24/7).
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
Posts: 4728
Joined: 20 May 2011, 07:55
Location: Bussum, Netherlands

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