iTunes not connecting to CrossDJ 3.4.3

[chuck_v]

I have CrossDJ 3.4.3 and the latest version of iTunes on my Mac Book Air. Last month I used the setup for a gig and it worked. This month when I started CrossDJ to do setup for another gig it would not connect to my iTunes library which I keep on an external hard drive. The drive shows up and the iTunes folder appears but I can't load the iTunes library. Any ideas?

[RoJeC]

Have you checked if in iTunes the setting for allowing access by third parties is still enabled?

[chuck_v]

Yes. I checked the iTunes preferences and the box in Advanced is checked. CrossDJ recognizes my external drive with the iTunes library but won't load the library. I can see the files in Collections but if I try to load on I get a file not found error.

[chuck_v]

I just tried connecting my old external drive and it connects just like it always did. iTunes is accessible. But the new drive does not connect.

[sfronti]

Did you check the hard disc's letter?

Stelios, Greece

[chuck_v]

Letter? I'm not familiar with that term.

[RoJeC]

c,d,e disk letter/character

[chuck_v]

I'm using a Mac Book Air. Our hard drives don't have a letter designation.

[chuck_v]

The hard drive is accessible from iTunes, the computer sees it, and it shows up in CrossDJ. But all I get in CrossDJ is the name of the drive and one folder, Previous iTunes Libraries, but the folder won't open. The songs will show up if I click on Collections but the songs won't load.

[daviddawson]

See, I have also faced the connection issue with my iTunes. I check the settings and make some changes. But it didn't work. Also I couldn't find some music. To resolve this issue I need to Restore iPhone Without Updating. Please help.