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remixvideo crash

PostPosted: 03 Aug 2019, 17:04
by djangel
Crash file .dmp
(24.6 KiB) Downloaded 39 times
I bought remixvideo, installed version 1.4.3 which was provided. I later checked that there was an update (1.4.7).
I downloaded and installed it. From that moment on every time I open the program it crashes. I tried to install again, and it remained the same.
What's worse is that now neither version 1.4.3 works, nor crash.
I am disappointed. Hope there is a solution.
Hardware: Lenovo Legion Y530-15ICH
I7-8750H CPU2.20GHZ
I await an answer.
thank you

Re: remixvideo crash

PostPosted: 05 Aug 2019, 14:40
by djangel
when I delete the "remixvideo.remixlivedb" and "remixvideo.remixlivedb-journal" files the software does not go down. But if I create a new pack and introduce a new video. He goes down.
I tested with images and music files and it does not go below.
The sample pack "Essential Generators" works, I think because it has the videos in Glsl format.
I look forward to a resolution. I bought the program 15 days ago and I can't use it.
thank you

Re: remixvideo crash

PostPosted: 14 Aug 2019, 21:36
by djangel
I´m Waiting for an Answer!