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Cross DJ 4 - Graphics Lag/Latency/Slow problem

PostPosted: 26 May 2019, 15:04
by Marcassin
Hi there,

I've upgraded to Cross DJ 4 and I love the new interface + effects, however despite running it on a MacBook Pro (15-inch, 2016) / 2.7 GHz Intel Core i7 / 16 GB 2133 MHz LPDDR3 / Mojave OS 10.14.1, I'm having very disrupting graphics latency problems while I mix. i.e. after playing a few tracks, every time I trigger a command, the graphics freeze for a bit.

Has anyone else had a similar problem? I can't properly mix with this lag which is a shame as I need to go back to Cross DJ 3 until I find a solution.

Tips, tricks or software fix welcome : )

Thanks in advance.

Marc

Re: Cross DJ 4 - Graphics Lag/Latency/Slow problem

PostPosted: 26 May 2019, 16:28
by Hanginon
Same here on two different Windows 7 laptops. One an Intel i3, the other an i5.

It is most pronounced when using AutoPlay, or when a song is playing in either Deck and you engage the Preview Player.

Re: Cross DJ 4 - Graphics Lag/Latency/Slow problem

PostPosted: 27 May 2019, 05:48
by kelt
Same here on Xeon 12x4Ghz, 24GB Ram.
Very laggy with some freezes here and there (Demo Version).

Re: Cross DJ 4 - Graphics Lag/Latency/Slow problem

PostPosted: 27 May 2019, 08:17
by Frans
Also the same, Windows 10, i5, 8GB.

Many times the player starts with a delay of 2 seconds.
To search a song in the collection, there is also more delay than Cross 3.

When I go to the settings, there is a hick up. I hear this in the sound output.

I can't use Pro 4 live yet.

Reg. Frans

Re: Cross DJ 4 - Graphics Lag/Latency/Slow problem

PostPosted: 28 May 2019, 20:59
by ldorio
Agreed, this seems to be a problem so far, but I'm confident it will be fixed in the next update. Can't wait!

Re: Cross DJ 4 - Graphics Lag/Latency/Slow problem

PostPosted: 10 Jun 2019, 03:47
by DazrahT
I'm glad this isn't just me.

I've noticed it's worse when in Autoplay mode and seems only be bad when the Autoplay button is doing its flashing animation, turning autoplay off stops the lag/stutter for me straight away.

Re: Cross DJ 4 - Graphics Lag/Latency/Slow problem

PostPosted: 12 Jul 2019, 20:18
by Frans
When will be the update of Cross Pro 4 available?
I bought it, but in cause the lot of problems i still use 3.4.3 :cry: .

Re: Cross DJ 4 - Graphics Lag/Latency/Slow problem

PostPosted: 12 Jul 2019, 20:39
by sfronti
Same here since the realease of Cross 4. Stick to Cross 3.4.3.

Stelios, Greece

Re: Cross DJ 4 - Graphics Lag/Latency/Slow problem

PostPosted: 14 Jul 2019, 00:55
by atydigital
Hi, all!

There is a problem with me!
i7-3960X (6 cores / 12 threads)
DDR4-2400 MHz (4x8 GB, Quad Channel)
1 beat is delayed compared to program sound!
:rolleyes: :rolleyes: :rolleyes:


Best regards, atydigital

Re: Cross DJ 4 - Graphics Lag/Latency/Slow problem

PostPosted: 03 Oct 2019, 16:25
by Marcassin
Hi Mixvibes team,

It's been 6 months since the first post and I see a number of folks are seeing similar issues. I was really happy upgrading and supporting your software, recommending it to friends etc... but I'm frustrated by the lack of input or answers here.

A new release 4.1 was just publicised, I'm hoping it will solve the issue. I'm still mixing with v3.3.4, having spend the upgrade price 6 months ago.

Please advise.

Thanks in advance.

Marc