Paid for but did not receive

   Report the issues you noticed while using MixVibes
Forum rules
Users with Cross DJ Mac bought in the App Store please join group User Cross DJ App Store to write in the support forum ucp.php?i=172

Other users must follow these rules.:
* Register your software (User Control Panel > Profile > Serial Number)
* Go to the download center and install the latest versions of software and drivers
* Use the search tool to look into topics
* Check the FAQs to be sure your problem hasn't been solved already
* Write in concise and precise ENGLISH Thank you.

Paid for but did not receive

Postby lc01 on 08 Jan 2019, 09:45

Hi Guys, I paid for Cross a few week back, support dont anwer emails. I havent received my licnece details or codes? Any ideas where I can contact to get them?
lc01
 
Posts: 2
Joined: 02 Jan 2019, 20:28


Re: Paid for but did not receive

Postby RoJeC on 08 Jan 2019, 21:15

Have you checked your spam? Please be aware that the license is supplied by the 'webshop', not direct by Cross. This is done instantly upon your purchase.
Ronald

Image

downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual? In Cross open menu, select Help (available 24/7).
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4657
Joined: 20 May 2011, 07:55
Location: Bussum, Netherlands



Return to Technical Support




Who is online

Users browsing this forum: Baidu [Spider], Google [Bot], Majestic-12 [Bot] and 33 guests

 
 
   
 
© 2014 Mixvibes