can't load some tracks - track loading error

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can't load some tracks - track loading error

Postby myrtlehandel on 12 Dec 2018, 17:20


when loading the tracks into Cross DJ on my Macbook, there's a message window called "Sandbox expanding" saying "Cross DJ needs additional read-access to browse tracks of your filesystem...pls select... and click Grant Access. This operation only needs to be achieved once."

But after clicking on "Grant Access", there's another error message "Track loading error" saying "Can't load track: This file access is restricted (OSX-sandbox limitations), you first have to resolve access by selecting one of its parent folder."

This happens not with all tracks, but only some of them, randomly.

I've got the full paid version of Cross DJ, the latest update (3.3.10). Mac OS X Yosemite, version 10.10.2.

Has anybody the same experience?
Posts: 1
Joined: 12 Dec 2018, 17:16

Re: can't load some tracks - track loading error

Postby discopex on 13 Dec 2018, 04:16

Well, your version is not up to date. The last and latest version
is 3.4.3. Register your serial in profile to gain access to downloads which are at
[Mac] Cross DJ 3.4.3 & release note
Thinkpad X240, 8 Gb / 512Gb SSD
running Cross 3.4.3 64-bit
Allen & Heath K2, Pioneer DJM-450
Posts: 506
Joined: 02 May 2007, 08:45

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