Mixvibes Dj Community old forum

Dear all,

Today i saw an update in Apple's Appstore for Remixvideo.
So i downloaded and ran this update.
Now, when i open Remixvideo-plugin in my DAW software, Remixvideo plugin asks for a license code

Because i bought Remixvideo in the Appstore, i haven't received a license code; the standalone version of Remixvideo just opens without asking for a license key.
I am confused, anyone to the rescue plz ?

Warm Regards,
Rob.

Hi Rob,

Check out this topic where I answer a similar question to see if this helps: http://forum.mixvibes.com/viewtopic.php?f=358&t=39288

If you purchased Remixvideo from the Mac App Store before this recent update to Remixvideo Pro, then we should be able to generate a license for you to unlock the full version. Please reach out to us at support@mixvibes.com with proof of your purchase, if you haven't yet, and if you did I should be able to find it this weekend when I am on duty (I only work on weekends atm).

Regards,
Adam @Mixvibes

Hi Adam,

Thank you for helping me !
I have just send a request for a License code with proof of purchase attached to your support department.

Warm Regards,
Rob.

Still haven't received my License Code

Good Luck! I have 1.4.3 (Downloaded Here on Website) - figured it out on my own - Now 1.4.5 is apparently out - in App Store, scared to death of it...UPDATE: Works so far!
I really do wish you the best!!!!

Sad, Great App but NO Support!

Wish I owned the App - I would give proper support!
The lack of support is diminishing the App!

Wish you the best of luck!!!

Hi Rob,

I was able to get the licenses from the team over the week and have sent out yours and a few others.

hifiusa2, let me know if you were not one of the emails I just sent a license to and I will be sure to get on that right away.

Apologies for the delay!
Adam @Mixvibes

Adam,
Just Checked No New License in Email.
Would Love to Have It.
Best
UPDATE: Trashed Pro Version 1.4.3.
Opened Remixvideo 1.4.5 in Project, Logic Pro 10.4.2, License Request, used Old Pro License, Worked for now.
I have Not done full testing yet, in the middle of a Mastering Project. Seems to work as Pro Version, Icon does not have the Pro Appearance.
Still, as long as a New License would not "screw-up" the Old License, would like to have that back-up.

UPDATE: New Problem Adam:
viewtopic.php?f=358&t=39307
Best to you Adam