RemixVideo ext.Monitor Problem

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RemixVideo ext.Monitor Problem

Postby cashmagdeburg on 16 Aug 2018, 11:29

I have just purchased RemixVideo. Unfortunately, I am unable to transmit a signal to the projector on a Yoga710 with external VGA USBC adapter.
Mixvibes with Video Option works fine.
Is there a solution to the problem?
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cashmagdeburg
 
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Re: RemixVideo ext.Monitor Problem

Postby Team@Mixvibes on 18 Aug 2018, 02:39

Hi,

Sorry to hear about your issues with RemixVideo! It should automatically detect a second display for video output when you click the full screen button in the top right of the program.

Check to make sure the projector is set up as a display in your OS and that it is set to extended (you do not want it set to mirrored as this will simply duplicate your computers main display).

If that doesn't help let me know some of the tech specs on your computer to see if I can troubleshoot this further.

Regards,
Adam @Mixvibes
For support requests, you can check out the FAQ and reach our support staff at this page.
Thank You!
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Re: RemixVideo ext.Monitor Problem

Postby cashmagdeburg on 21 Aug 2018, 21:31

The PC is a new Yoga 910 notebook.
Mixvibes Cross DJ 3.3.10 with video option works fine.
I installed Remix on a second notebook - it works there.
But I wanted to use the touch screen.
I've already uninstalled and reinstalled the program several times.
Unfortunately, no change - he would like to switch for a second - does not work.
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Re: RemixVideo ext.Monitor Problem

Postby cashmagdeburg on 23 Aug 2018, 10:47

I found a solution.
If you put the 2nd monitor above the main monitor, the transfer works. If the monitor is right next to it - it does not work.
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