Help macOs High Sierra does not work with U-Mix Control Pro

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Help macOs High Sierra does not work with U-Mix Control Pro

Postby Hypersolid on 31 Jul 2018, 16:56

Hello friends a cordial greetingm the problem that i have is that my controller U-Mix Control Pro by Mixvibes does not work with macOs high sierra Macbook pro (13-Inch mid 2012) Version 10.13.4
Does not detected the sound card of the controller, any help or ipdate? :(

Thanks guys :biggrin:
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Re: Help macOs High Sierra does not work with U-Mix Control

Postby Hypersolid on 01 Aug 2018, 21:04

P L E A S E

S U P P O R T T :(
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Re: Help macOs High Sierra does not work with U-Mix Control

Postby RoJeC on 01 Aug 2018, 21:42

The controller is a bit old and for that you best try starting Cross in 32bit mode.
This is also installed. If I'm right for Mac you have to right click the icon to be able to select this mode.

The 64 bit version only supports 64bit devices (drivers). You will only have a minor perfomances rsduction when using many videos as all audio handling doesn;'t require 64bit memory usage advantages.
Ronald

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downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual? In Cross open menu, select Help (available 24/7).
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/FAQ/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
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Re: Help macOs High Sierra does not work with U-Mix Control

Postby Hypersolid on 01 Aug 2018, 23:15

here in the forum is the program or driver for MacOS high Sierra 32bits? I have an original license
Hypersolid
 
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Re: Help macOs High Sierra does not work with U-Mix Control

Postby RoJeC on 02 Aug 2018, 08:34

You have Cross 32 bit installed. It's part of the same installation as the 64bit version. You just have to start different. As I'm not a mac user I don't exactly know, but think you can right click thge Cross icon and find an option to select to start in 32bit mode.
Ronald

Image

downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual? In Cross open menu, select Help (available 24/7).
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/FAQ/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4458
Joined: 20 May 2011, 07:55
Location: Bussum, Netherlands


Re: Help macOs High Sierra does not work with U-Mix Control

Postby Team@Mixvibes on 03 Aug 2018, 17:34

Hi Hypersolid,

Incase you couldn't figure out how to try running Cross DJ in 32 bit mode, you have to go to your Applications folder in Finder on your Mac. And from there you can right click it and go to "Get Info" The page that comes up should have a check box with "run in 32-bit mode"

Check that and then hit okay at the bottom of the page.

However, I do not know if that will help or not. I think I have also been corresponding with you on Facebook, but wanted to respond here incase any other users run into the same issue.

Please check to see if the U-Mix is showing up as an Audio and MIDI device as shown here: https://support.Apple.com/en-us/HT201840

Also this message is displayed from the U-Mix Control panel on more recent OSX/MacOS versions:
Unable to control input level. Please use the Mac OSX controls in [Audio MIDI Setup] select U-Mix Control Pro in [Properties For] and see the [Audio Input] section.

The U-Mix Control (all versions) should be a core compliant sound device on more recent versions of OSX/MacOS so the control panel and drivers are not nessecary. You may want to check and make sure you have the most recent firmware found here: http://forum.mixvibes.com/downloads.php?cat=71

That is for the U-Mix Control Pro 1 only, but might help if that is your version and the device does not show up in the AudioMIDI Setup App on your Mac.

Since the device is core compliant it should work in the 64-bit version of Cross DJ.

I hope this will help!

Regards,
Adam @Mixvibes
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