Any help, tips or assistance would be appreciated as I've tr

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Any help, tips or assistance would be appreciated as I've tr

Postby danhsmile043 on 13 Jun 2018, 10:45

Since upgrading to Cross 3.3.10 I've been suffering from Cue distortion problems with my Headphones output on my Mixvibes U46MKII Controller on my Macbook Air. Obviously I've tried turning down the headphones gain at the front but the problems seems to be the output itself.

I'm using Dual Stereo setup through the controller with the sound card sending output 1/2 to my external mixer and output 3/4 to my headphones. The only way to remedy the distortion is to turn down the channel volume and bass - the headphones sound great but the output to the external mixer is really quiet.
danhsmile043
 
Posts: 1
Joined: 11 Jun 2018, 10:02


Re: Any help, tips or assistance would be appreciated as I'v

Postby RoJeC on 13 Jun 2018, 22:02

Please register your license key in your user profile and upgrade to the latest Cross version.
This will help to exclude OSX related issues if this is somehow involved.
If issue persists using the 3.4.3 version in 32 mode (also installed) might excluded any 64bit related issues as the soundcard isn't 64bit.
Ronald

Image

Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
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Joined: 20 May 2011, 08:55
Location: Bussum, Netherlands



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