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Remixvideo Vst, Cubase crash

PostPosted: 22 May 2018, 17:37
by baz
I'm using remixvideo as vst in cubase, but all the times it crashes forcing me to finish the cubase service from windows in order to start again.
This happens especially if I try to record from remixvideo.
Even if it does not crash, I still can not record anything.

Re: Remixvideo Vst, Cubase crash

PostPosted: 22 May 2018, 17:46
by baz
...also from the standalone version, if I try to record, It create a video file .mp4 from 0kb

Re: Remixvideo Vst, Cubase crash

PostPosted: 23 May 2018, 11:08
by baz
today I tried to install remixvideo on my Surface Pro 3 i3, and strangely manages to save me the recordings that I can not save on my desktop PC (i5 16Gb RAM dedicaded GPU ...)

Re: Remixvideo Vst, Cubase crash

PostPosted: 26 May 2018, 19:18
by Team@Mixvibes
Hi baz,

Sorry you are having issues with Remixvideo for Windows as a VST in Cubase.

The recording bug, where it creates an empty file has been documented and reported to the team. I personally have been trying to figure out a solution on both of my Windows desktops but have had no luck. I can pass your reports on to the team to see if that can help in figuring out the cause of this issue.

Can you let me know the Windows versions on both of your machines so I can pass all relevant info on?

Regards,
Adam @Mixvibes

Re: Remixvideo Vst, Cubase crash

PostPosted: 27 May 2018, 01:31
by baz
Windows 10 Pro 1803.

Re: Remixvideo Vst, Cubase crash

PostPosted: 27 May 2018, 15:54
by baz
I had also written to technical support 4 days ago, from your website, explaining the problem in more detail, but I have never received any feedback