Cross DJ missing from my purchases in Mac App store

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Cross DJ missing from my purchases in Mac App store

Postby Jesterman on 20 Mar 2018, 22:19

Hello all,
I'm Long time DJ but fairly new to Cross. Long story short:
I purchased Cross via the Mac app store but my main mac is currently out of service.

Having to resort to using an old white macbook running Lion (10.7)

I believe Cross is still compatible with this machine But for some reason Cross DJ is missing from my purchases. Can anyone advise?

Apologies if this has been answered elsewhere but I did do a search.

Thanks in advance.
J
Jesterman
 
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Re: Cross DJ missing from my purchases in Mac App store

Postby Team@Mixvibes on 24 Mar 2018, 22:15

Hello J,

Sorry you are running into this issue with Cross DJ missing from your Mac App Store purchases.

This is strange since as long as you are using the same Apple ID you should be able to recover all purchases.

I can bring this up with the team to see if the issue could be linked to the OS and specs of the MacBook and get back to you.

Adam @Mixvibes
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