Outputs

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Re: Outputs

Postby SMc 68 on 25 Jan 2018, 21:52

mixvibes 1.jpg
here's what i'm getting in the audio tab. As I've tried to show I can only have 1 output at a time. Pics show what version I'm using.
mixvibes 2.jpg
can't see Asio4all in the dropdown but I have installed it.
mixvibes 3.jpg
headphones and cue volume ok
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Re: Outputs

Postby daniel clark on 25 Jan 2018, 22:02

:eek: o kay got me baffled ,,but you did learn how to post a screen shot ,, did you read and try to find the driver mentioned in the linked posting ,,
not sure why asio4all is not showing up in Cross ,will check my version to make sure it seeing it :cool:
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Re: Outputs

Postby daniel clark on 25 Jan 2018, 22:09

current asio4all.PNG

yep its there :cool:
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Re: Outputs

Postby SMc 68 on 25 Jan 2018, 22:31

mixvibes 4.jpg
]Asio4all installed but not showing on Cross DJ. Not sure which driver you mean?
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Re: Outputs

Postby daniel clark on 25 Jan 2018, 22:34

:eek: :idea: do me a favor ,, go to computer sc ,playback devices and double check that comp specker are selected as default ,, if so then go check Cross for asio4all being there :cool:
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Re: Outputs

Postby SMc 68 on 25 Jan 2018, 22:45

No, still not there.
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Re: Outputs

Postby RoJeC on 26 Jan 2018, 10:05

The issue is somehow at Windows level. On startup of Cross the program gets a list of available soundcards (and channels per sc).

The Mixtrack shows as single output channel (stereo). Which is strange.
In Asio4all you can check if the MT has multiple channels by expanding tree.
I suggest to check if there is new a new driver for the MT. Or new firmware as the MT is Class Compliant meaning that the driver is installed upon connecting by the firmware.
If no new -ware try uninstall of the soundcard driver and connect MT to a DIFFERENT usb port.

Asio4all also uses the WDM driver of the MT so as long as this isn't right it will not work. For DJing you have to use an ASIO driver as the WDM technology by itself has a high latency.
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Re: Outputs

Postby SMc 68 on 26 Jan 2018, 20:26

mixvibes6.jpg
mixvibes4.jpg
Can't find any new firmware for mixtrack and It doesn't seem to show multiple channels on Asio4all.
Asio4all still not showing in the audio tab in Cross DJ. You mentioned uninstalling a soundcard driver, can you give any more details. Thanks.
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Re: Outputs

Postby Team@Mixvibes on 26 Jan 2018, 22:18

Hi guys,

When you connect the Mixtrack Pro 2 to your Windows computer, your operating system may secure your hardware as the default soundcard for playback and recording in Windows. If this happens, Cross DJ will not be able to access your hardware's soundcard and therefore will not connect.

Daniel already suggested checking the playback device, but apparently it can also be an issue if the hardware is set as a recording device as well. Please try these steps:

1. Close all applications

2. Navigate to Start Menu> Control Panel > Sound

3. Select your computer's internal soundcard or speakers as the default Playback device

4. Select your computer's internal soundcard or microphone as the default Recording device

5. Check the Communications tab to see if you need to set the internal soundcard as the default device. (this is not always necessary, as with some Windows versions there is no option to set a device in this tab)

Then you can try connecting your Mixtrack and opening Cross DJ.

Also I was able to find there is no need to download and install drivers for your Mixtrack Pro 2 because its class compliant.

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Re: Outputs

Postby SMc 68 on 27 Jan 2018, 18:12

Already done that but checked it again. No change unfortunately
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