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Re: Reinstall softwear please..!!

PostPosted: 02 Jan 2018, 17:36
by hubert
Hi Rojec,
Here the response of support@mixvibes:

Hello,

Unfortunately, Cross DJ LE has been discontinued for a number of years now and we cannot provide support, updates or new serial numbers for it.

Apologies for the inconvenience.

Best regards,
The Mixvibes Team

Very sad to don't have technical support anymore, after i bought a full system who comes whit a Xone 23C.
I spend money on nothing.
And mixvibes don't want to give me a new free license to update my system.
I think is not fair and is not a good publicity for you guys.
Realy very bad. :eek:

Re: Reinstall softwear please..!!

PostPosted: 03 Jan 2018, 00:27
by RoJeC
Sorry you didn't get a better result.
Still think the support person didn't provide a proper answer. Seems he refers to the LE versions for older controllers, which have 2.6 as latest version.

The LE for the Xone definitely is not that old.

Meanwhile in this post you never provided any reply to the questions if you haver the key in your user profile, so we can just assume you never registered it.