Track Loading Error

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Track Loading Error

Postby crossdj on 02 Oct 2017, 16:55

Hello,
MixVibes Cross DJ on mac does not load tracks. It can see them, but has "Track Loading Error" for all. When selecting "Grant Access" on the Macintosh HD this error continues to display. The external drive is greyed out in the selection options, so it cannot be selected.

Why won't Cross DJ read the drive?

Track Loading ERror
Can't load track: This file access is restricted (OSX-sandbox limitations), your first have to resolve access by selecting one of its parent folder.
Last edited by crossdj on 02 Oct 2017, 16:57, edited 1 time in total.
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Re: Track Loading Error

Postby crossdj on 02 Oct 2017, 16:56

Another post said to download the version from the website instead of the appstore version. Where can I download the version from the website instead? The only version listed in the downloads page is the free version.
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Re: Track Loading Error

Postby djeddie on 02 Oct 2017, 20:12

You'll be able to access the downloads once you add your license number to your profile. It will let you access the downloads then.
E=mc² (±3dB)
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Re: Track Loading Error

Postby RoJeC on 03 Oct 2017, 00:06

Djeddie is right. adding license key will help you out. This error was reported several years ago by some users so pretty likely you are using an older version... If not there's a new challenge for the developers..
Ronald

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downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual? In Cross open menu, select Help (available 24/7).
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/FAQ/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
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