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Cross DJ not remebering preferences

PostPosted: 22 Aug 2017, 16:52
by groats
Hi,

I have this weird issue where Cross DJ does not remember preferences, like language setting or that video should be disabled, after closing the app on Mac OS X 10.12. How do I fix this?

Re: Cross DJ not remebering preferences

PostPosted: 22 Aug 2017, 21:39
by RoJeC
Which version of Cross are you using?

Re: Cross DJ not remebering preferences

PostPosted: 23 Aug 2017, 00:35
by groats
it's version 3.4.3 (64bit)

Re: Cross DJ not remebering preferences

PostPosted: 23 Aug 2017, 01:01
by RoJeC
The settings are saved at exit of Cross. You may want to try changing settings and close Cross without doing anything else to check what'shappening.

Re: Cross DJ not remebering preferences

PostPosted: 04 Jan 2018, 23:19
by mirecza
hi.

I've bought a Cross DJ through an app store even with a full video unlock.

I change settings like security mode, sync link and more... Close the Cross DJ. Starting Cross DJ again. Settings is factory again.

Am I doing anything wrong?
where can I find a licence key?
Can I upgrade the Cross DJ and remain unlocked video?

well thank you

Cross DJ 3.4.3 64 bit
macbook for 15 "2012
Pioneer ddj sx

Re: Cross DJ not remebering preferences

PostPosted: 05 Jan 2018, 20:06
by RoJeC
@mirecza
Check if you have write-rights to the file called 'mixvibes.settings'. This is located in your user settings area at C drive.

Re: Cross DJ not remebering preferences

PostPosted: 05 Jan 2018, 21:32
by mirecza
@RoJeC

thanx, but i cant find file mixvibes.settings. I searched him in the system preferences, in the library and in the application Cross, as the contents of the package

:(

Re: Cross DJ not remebering preferences

PostPosted: 06 Jan 2018, 00:06
by RoJeC
c:\users\username\appdata\roaming\mixvibes\
if you don't see appdata you have to make this visible.

Re: Cross DJ not remebering preferences

PostPosted: 06 Jan 2018, 15:09
by mirecza
you mean "~/Library/Application Support/" in hidden mode?
i havent folder "mixvibes". i have only folder com.mixvibes.Cross DJ, but without file mixvibes.settings in "Application Scripts

i have MACos sierra ...

https://www.youtube.com/watch?v=5Rm04aziAbM

Re: Cross DJ not remebering preferences

PostPosted: 30 Jan 2018, 02:35
by gakto2009
Have you have any luck with this issue as yet?

to my knowledge there hasn't been any official testing with Sierra yet, so it could be a bit of a hit and a miss so to speak.