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Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

PostPosted: 15 Nov 2017, 20:29
by alansimondj
The same problem.I buy Cross DJ a few day ago and I have the same problem.At this time I can't use the software....It was not reliable...what a disappointment....I never had a similar problem with Traktor, VDJ and Serato ....I can not use a program that crashing becouse i search the mp3 files in my subfolders....I'm disappointed and angry

Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

PostPosted: 15 Nov 2017, 22:32
by RoJeC
It's a problem that has to be fixed. It likely was caused by an update of OSX as it worked without a problem long time.

Not sure how you're using it, but there isn't to much need for it, as you can add tracks to Cross by drag&drop via the explorer (you mac equivalent). Form this onwards it's way faster to use the collection for any type of selection or search as the database is searched over 1000 times faster than a file structure.

Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

PostPosted: 15 Nov 2017, 23:07
by djdubc
There is a need for it. We should be able to search from within Mixvibes without the hassle. :idea:

Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

PostPosted: 16 Nov 2017, 17:52
by alansimondj
Hi Ronald,
I use OSx and I read your messagge and your configuration it's like my configuration....I have the same problem.
I know drag and drog trick to import file in the collection.
Thank you.You're very kind.
It's a solution only for a few tracks....this isn't my situation.

For me it's unbeliveable this crash: image this crash during live performane.

I think that a software for DJ can crash for a wrong hardware setup or for hardware performance problem, but for browsing file in the system it's absolutely not unacceptable: the software in this sense must be very reliable and stable.

I read that this problem is release 3.4.3 and you ticket to support is an older ticket.Your ticket was passed to developers and for this problem you did not any feedback.This was not unacceptable.
I'm really disappointed.This thing is not for pro DJ that must have speed feedback and solution for this kind of serious problem.

Thank you for your feedback.
I appreciated but I'm angry ....Bye my friend.

Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

PostPosted: 17 Nov 2017, 02:04
by RoJeC
Not meaning to say it's a normal thing. I also don't understand why it's not fixed for new OSX.

The drag and drop is not for a few files. If you drag your root music folder your whole substructure will be imported.

The whole concept of the collection is to not have to use files. This is some kind of convenient add on (used to be.).

Once the tracks are in the collection you can even use the search to match folder names making it way more dynamic to use. I have a 100k collection and most tracks can be found by entering 4 chars of the artist name and 4 chars of the title; reducing the shortlist to less than one pages (or just 1 or some tracks)

Even when it works it's much faster to use the explorer than the Files of Cross.

So there may certainly be reasons to use Files, and it should work and definitly not cause a crash, but it may be goood to explain why you consider this a need and not a nice to have in your work flow as there may be alternatives manners. In the end Cross has been developped to replace crates with vinyls as well as one dimensional storage in folders and subfolders.

Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

PostPosted: 22 Nov 2017, 23:21
by djdubc
I will have to make a video to SHOW WHAT I AM DOING since this issue is a pain in the NADS :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface:

Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

PostPosted: 22 Nov 2017, 23:23
by djdubc
Bottom line is Mixvibes Cross has to be rebuilt from the ground up.

Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

PostPosted: 01 Dec 2017, 09:57
by djdubc
Cannot use this program for a live set.........IT WAS ALMOST A DISASTER WHEN I WAS ALMOST READY TO PERFORM :redface: :redface: :redface: :redface: so I switched to traktor AND LOOOOO AND BEHOLD NO ISSUES!!!!!

Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

PostPosted: 02 Dec 2017, 01:33
by RoJeC
Have you also reported the issue with similar state of mind to the Apple support?
No doubt you didn't experience issues yet, but Traktor has a forum too for support. Way more issues there, if only because of there user base.

Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

PostPosted: 02 Dec 2017, 03:50
by djdubc
Ummmm all report after a crash goes to Apple. Are you a developer?