Mixvibes Cross 3.4.3 Crashes when selecting the music folder

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Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

Postby alansimondj on 15 Nov 2017, 19:29

The same problem.I buy Cross DJ a few day ago and I have the same problem.At this time I can't use the software....It was not reliable...what a disappointment....I never had a similar problem with Traktor, VDJ and Serato ....I can not use a program that crashing becouse i search the mp3 files in my subfolders....I'm disappointed and angry
alansimondj
 
Posts: 2
Joined: 12 Nov 2017, 15:52


Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

Postby RoJeC on 15 Nov 2017, 21:32

It's a problem that has to be fixed. It likely was caused by an update of OSX as it worked without a problem long time.

Not sure how you're using it, but there isn't to much need for it, as you can add tracks to Cross by drag&drop via the explorer (you mac equivalent). Form this onwards it's way faster to use the collection for any type of selection or search as the database is searched over 1000 times faster than a file structure.
Ronald

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downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual? In Cross open menu, select Help (available 24/7).
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/FAQ/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4284
Joined: 20 May 2011, 07:55
Location: Bussum, Netherlands


Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

Postby djdubc on 15 Nov 2017, 22:07

There is a need for it. We should be able to search from within Mixvibes without the hassle. :idea:
https://soundcloud.com/djdubceast49

MacBook Pro 9,2 (13-inch, Mid 2012)
Intel core i5-3210M @ 2.5 GHz
8GB DDR3-12800S 1600MHz RAM
Intel HD 4000 1536 MB
1TB 5400 RPM HDD
macOS High Sierra 10.13
Mixvibes Cross 3.4.3
User avatar
djdubc
 
Posts: 322
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Location: NYC


Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

Postby alansimondj on 16 Nov 2017, 16:52

Hi Ronald,
I use OSx and I read your messagge and your configuration it's like my configuration....I have the same problem.
I know drag and drog trick to import file in the collection.
Thank you.You're very kind.
It's a solution only for a few tracks....this isn't my situation.

For me it's unbeliveable this crash: image this crash during live performane.

I think that a software for DJ can crash for a wrong hardware setup or for hardware performance problem, but for browsing file in the system it's absolutely not unacceptable: the software in this sense must be very reliable and stable.

I read that this problem is release 3.4.3 and you ticket to support is an older ticket.Your ticket was passed to developers and for this problem you did not any feedback.This was not unacceptable.
I'm really disappointed.This thing is not for pro DJ that must have speed feedback and solution for this kind of serious problem.

Thank you for your feedback.
I appreciated but I'm angry ....Bye my friend.
alansimondj
 
Posts: 2
Joined: 12 Nov 2017, 15:52


Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

Postby RoJeC on 17 Nov 2017, 01:04

Not meaning to say it's a normal thing. I also don't understand why it's not fixed for new OSX.

The drag and drop is not for a few files. If you drag your root music folder your whole substructure will be imported.

The whole concept of the collection is to not have to use files. This is some kind of convenient add on (used to be.).

Once the tracks are in the collection you can even use the search to match folder names making it way more dynamic to use. I have a 100k collection and most tracks can be found by entering 4 chars of the artist name and 4 chars of the title; reducing the shortlist to less than one pages (or just 1 or some tracks)

Even when it works it's much faster to use the explorer than the Files of Cross.

So there may certainly be reasons to use Files, and it should work and definitly not cause a crash, but it may be goood to explain why you consider this a need and not a nice to have in your work flow as there may be alternatives manners. In the end Cross has been developped to replace crates with vinyls as well as one dimensional storage in folders and subfolders.
Ronald

Image

downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual? In Cross open menu, select Help (available 24/7).
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/FAQ/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4284
Joined: 20 May 2011, 07:55
Location: Bussum, Netherlands


Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

Postby djdubc on 22 Nov 2017, 22:21

I will have to make a video to SHOW WHAT I AM DOING since this issue is a pain in the NADS :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface: :redface:
https://soundcloud.com/djdubceast49

MacBook Pro 9,2 (13-inch, Mid 2012)
Intel core i5-3210M @ 2.5 GHz
8GB DDR3-12800S 1600MHz RAM
Intel HD 4000 1536 MB
1TB 5400 RPM HDD
macOS High Sierra 10.13
Mixvibes Cross 3.4.3
User avatar
djdubc
 
Posts: 322
Joined: 01 Aug 2010, 19:54
Location: NYC


Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

Postby djdubc on 22 Nov 2017, 22:23

Bottom line is Mixvibes Cross has to be rebuilt from the ground up.
https://soundcloud.com/djdubceast49

MacBook Pro 9,2 (13-inch, Mid 2012)
Intel core i5-3210M @ 2.5 GHz
8GB DDR3-12800S 1600MHz RAM
Intel HD 4000 1536 MB
1TB 5400 RPM HDD
macOS High Sierra 10.13
Mixvibes Cross 3.4.3
User avatar
djdubc
 
Posts: 322
Joined: 01 Aug 2010, 19:54
Location: NYC


Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

Postby djdubc on 01 Dec 2017, 08:57

Cannot use this program for a live set.........IT WAS ALMOST A DISASTER WHEN I WAS ALMOST READY TO PERFORM :redface: :redface: :redface: :redface: so I switched to traktor AND LOOOOO AND BEHOLD NO ISSUES!!!!!
https://soundcloud.com/djdubceast49

MacBook Pro 9,2 (13-inch, Mid 2012)
Intel core i5-3210M @ 2.5 GHz
8GB DDR3-12800S 1600MHz RAM
Intel HD 4000 1536 MB
1TB 5400 RPM HDD
macOS High Sierra 10.13
Mixvibes Cross 3.4.3
User avatar
djdubc
 
Posts: 322
Joined: 01 Aug 2010, 19:54
Location: NYC


Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

Postby RoJeC on 02 Dec 2017, 00:33

Have you also reported the issue with similar state of mind to the Apple support?
No doubt you didn't experience issues yet, but Traktor has a forum too for support. Way more issues there, if only because of there user base.
Ronald

Image

downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual? In Cross open menu, select Help (available 24/7).
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/FAQ/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4284
Joined: 20 May 2011, 07:55
Location: Bussum, Netherlands


Re: Mixvibes Cross 3.4.3 Crashes when selecting the music fo

Postby djdubc on 02 Dec 2017, 02:50

Ummmm all report after a crash goes to Apple. Are you a developer?
https://soundcloud.com/djdubceast49

MacBook Pro 9,2 (13-inch, Mid 2012)
Intel core i5-3210M @ 2.5 GHz
8GB DDR3-12800S 1600MHz RAM
Intel HD 4000 1536 MB
1TB 5400 RPM HDD
macOS High Sierra 10.13
Mixvibes Cross 3.4.3
User avatar
djdubc
 
Posts: 322
Joined: 01 Aug 2010, 19:54
Location: NYC


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