U-Mix Control Pro no headphone output(solved)

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U-Mix Control Pro no headphone output(solved)

Postby MidfieldGeneral on 23 Jun 2017, 23:03

Hi there,

I ham trying to get a U-Mix Control Pro running. SO far I have installed Cross DJ on a Windows 10 64 bit machine. I am running the 64 bit version of the software and it opens OK and in fact without installing any separate drivers the software responds to the hardware and faders and buttons move in synch.

SO far though I can't get headphone output.

I suspect I will need to set the soundcard up. When I went to the settings/audio I could see in the box that it was still using the built in sound card (Speaker/HP (RealTEK High Definition Audio). The box appeared to be a dropdown which appeared thus:


DirectSound

Speakers (MixVibes U-Mix Control Pro)
Speaker/HP (RealTEK High Definition Audio)

Currenlty the realtek was checked.

When I tried to select the U-Mix I got a message:

Error while opening Speakers (MixVibes U-Mix Control Pro): "Bad format"

Is this likely be a driver issue (I have not installed any drivers yet)?

Any ideas?

Many thanks,
Rob
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Re: U-Mix Control Pro no headphone output

Postby daniel clark on 23 Jun 2017, 23:06

:idea: the drivers for the U-Mix Control Pro are 32 bit ,, in your download there are two software versions ,,64 bits ,,labeled such ,,and 32 bit ,, try running 32 bit ,, will post screen shots of audio panel set up ,, :idea:
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Re: U-Mix Control Pro no headphone output

Postby MidfieldGeneral on 23 Jun 2017, 23:10

Great I'll try that now!
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Re: U-Mix Control Pro no headphone output

Postby daniel clark on 23 Jun 2017, 23:11

audio Capture.PNG
32 bit Capture.PNG


at bottom of posting page is a tab saying upload attachments ,, you can use this for info ,,
in your computer audio set up select the computer sc as default ,, that way the U-Mix sc is avaible for Cross to use ,
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Re: U-Mix Control Pro no headphone output

Postby MidfieldGeneral on 23 Jun 2017, 23:13

OK,

So on the desktop of the PC are a shortcut to the 64 bit and 32 bit version.

I closed the 64 bit version and opened the app using the 32 bit link.
I went to the settings and did the same operation (selecting the U-Mix) and got the exact same error message.
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Re: U-Mix Control Pro no headphone output

Postby daniel clark on 23 Jun 2017, 23:14

32 bitCapture.PNG
:cool: next ?? is do you have the U-Mix volume panel installed :eek:
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Re: U-Mix Control Pro no headphone output

Postby MidfieldGeneral on 23 Jun 2017, 23:46

Hi Daniel,

I have just installed the 1.0.3 volume panel.

There is now a shortcut to it on the desktop but when I double click it doesn't open. Going to try hard resetting the PC.
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Re: U-Mix Control Pro no headphone output

Postby daniel clark on 23 Jun 2017, 23:50

drivrer Capture.PNG

should look like this when opened up ,,
need a screen shot of your Cross audio panel with the drop down selection ,,
if volume panel is not there ,,then there is a alternative method ,, :eek:
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Re: U-Mix Control Pro no headphone output

Postby MidfieldGeneral on 24 Jun 2017, 00:02

Major progress. After a hard reset the PC can now open the control panel and it looks similar to your screenshot. When I open 32 bit 3.4.3 none of the lights come up on the U-Mix Control Pro HOWEVER


I do have sound through the headphones!

This makes me very happy as hopefully it means this is just a config issue and not a hardware failure on the U-Mix.\

nb. The sound through the headphones seems to be the final mix rather than the pre fade. But its progress at last. Thanks for help so far.

Screenshot (3).png
OK!
Last edited by MidfieldGeneral on 24 Jun 2017, 00:08, edited 3 times in total.
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Re: U-Mix Control Pro no headphone output

Postby daniel clark on 24 Jun 2017, 00:05

:eek: none of the lights light up ,, do you have MIDI control ,,ie look in preferences /MIDI tab ,, should be a tab for the controller and should say online and be green ,,should flash green when useing a function of controller :cool:
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January 2012 Mixvibes DJ of the month
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:cool: C00l People MV Society :cool:

PLEASE REGISTER YOUR SOFTWARE...FORUM RULES
2014 dell XPS8700
intel core i5 4400@3.10ghz
12 gigs DDR3 ram
NVDIA GeForce GT635
Win 10 /64 bits OS
Realteck 7.1
Home USB sound dogle
Asus VE247H monitor
Logitec G-15 ser 1 gaming keyboard
U-Mix Control Pro 2
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