U-Mix Control Pro 1 Asio vs. Malwarebytes(solved)

[Adolph]

hey there, its inusual. if i install malwarebytes on my PC . U-Mix Control Pro 1 asio stopped working. i cant use my hardware on my PC if i have instaled malwarebytes . anybody have a good answer ? thaks 4 reply my friends . greetings

[daniel clark]

malware bytes ,, is this a security program ,,is it possible to disable it before trying to use the controller and software ,, give more info to get better solutions/workarounds

[Adolph]

yes, its inusuall , i unistalled the malwarebytes Cross and U-Mix controll and instal one more time Cross and U-Mix controll and they dont work. after i just instale windows againg and asio umixcontroll now work .

[daniel clark]

so is it solved ,,

[Adolph]

well, watchin carefully i can see the problen is when i use the Cross release 3.4.3 its block the asio driver when i try to use the umixcontrol with other software or just as predeterminate audio device. im trying other options .

[daniel clark]

kinda lost ,, not sure if posting in your native tongue will help in explaining whats going on ,,and myself i wouldnt understand it with out a translator ,,
you are useing the mixvibes U-Mix asio driver ,,
it runs the Cross software
are you trying to run the controller with other software what software ,,
more info as best you can explain ,,trying to understand too help

[RoJeC]

If you use the 64 bit version of Cross it will not work with the original U-Mix Control Pro driver as the 64bit version only works with full 64bit drivers.

So you could try using the 32bit version of Cross (both version were installed by the same installation)

[Adolph]

ok ,now i know what is the real problem. U-Mix Control Pro 1 asio driver doesnt work . i tryed on diferent laptos but its doesnt work. what i need to do ?

[daniel clark]

ok ,now i know what is the real problem. U-Mix Control Pro 1 asio driver doesnt work . i tryed on diferent laptos but its doesnt work. what i need to do ?

what version of Cross are you running ,,have you tried the 32 version ,, if so and still doesnt work ,,look up asio4all on internet ..study its set up and install and try to use it instead of umixasio

[Adolph]

drivers.png

Malwarebytes wasn´t the trouble .
SOLVED !
i updated my windows 7 64 bits to windows 10 64 bits . Windows automatically updated laptop drivers, and that moment MY U-Mix Control WAS DETECTED AS AUDIO DEVICE, NOT AS USB DEVICE ( see the picture ) what was the trouble ? someone told me when i tryed to instal the ableton launchpad pro drivers in the same usb port were confused . i couldnt fix the problen on windows 7. but, on windows 10 mixvibes U-Mix Control and Cross 3.4.2 ( 32 bits ) work amazing ! thanks 4 u support my friends .