Headphone doesn't work in Cross DJ LE for Mac

[Esther]

My headphone doesn't work. After searching the internet for hours and hours and watching tutorials with advice to set my presets otherwise in preferences->audio but than finding out that the standards they put it on are not visable in my presets. Then I found a topic that states that the headphone doesn't work in the free version. So I tought that was it; I need to upgrade. However I have 'Cross DJ LE' and I think that has the same functions as the paid version of Cross DJ (and is not the same as Cross DJ Free). Does anyone now that?

Can someone please tell me how I can make my headphone work? After reading all the topics about this (unfortunately there are more people like me with this problem I have noticed..)

[daniel clark]

if you are useing the computer sc the with mac os you will need to aggreate your sc ,, meaning adding two sc to gether ,,one sc (comp) for main and second sc for heaphone out put ,,
soo heres where more info is nessary ,,system info ie os version ,,software version and what it came bundeled with ,, what sc are you trying to use and what have you tried
will look for link for topic for mac aggreate sc set up,, heres to answering

[daniel clark]

heres a web link for info
https://support.Apple.com/en-us/HT202000
hope this clears up some

[RoJeC]

(unfortunately there are more people like me with this problem I have noticed..)

It's a pretty common issue for users who start with digital DJing. Once you're used to the basics of audio routing and the options provided by both Win as Mac you'll be on your way... As long as you have 2 stereo outputs Cross will be able to use them.

It does however depend on the controller the software was bundled with if you're allowed to use the latest version or that 2.6 is the latest version you're allowed to use.

If the other suggestions (maybe also check out the manual) don't work you could try the Cross Demo version. This has all features in the current version.

[Esther]

Thank you. I've been searching and trying in this panel before and after your reaction again. But in my audio bevices I don't see 'headphine'. I can only choose between build-in output, build-in input, USB sound device in and USB soud device out. I've tested this and it's only the difference between sound from my computer and sound from my boxes. I guess for the headphone there must be some option to select that, but I don't see it anywhere.

[daniel clark]

info
you will need two set of stereo sound card out puts ,,
one for main out ,,too your sound system
second set to use for headphones or pre fade listening ,
asked for info on your computer ie sound card ,,
couple of ways to get this accomplished ,,
the best way is to have a 4 channel sc (two set of stero out puts)and use this for your DJ softwae,,
one option is to purches such a card ,
second option is if your controller ..ie info that was needed .has such a card set up to use
second alternative option is if your computers sc is a multi channel sc then you can use the outputs from that too obtain the desired routing ,
last option is to purches a reletively cheap usb secound card to use by the aggreat sc set up mentioned in the web link ,
soo lacking info nessary too tell you how to proceed ,,time for some answers and nessary info to answer your questions to help you

[daniel clark]

what is the usb sound device mentioned in your last posting ,,

info


info

[RoJeC]

As Daniel mentions.. info on what you have is essential.

General setup:
Select your soundcard driver in Audio tab of preferences
routing mode in Audio tab of preferences = Dual Stereo
Then fill the 2 top output boxes in the Audio tab
If you canot select 2 different outputs you need to create an aggregate soundcard (see link of Daniel)

use:
click a headphone button on a deck to enable/disable deck audio toward headphone (Cue) output. The audio is now 'send' to the knob fader at the right top called 'mix'. When fully left it's Cue volume only. When Fully right it's Main output only.
Then it's send to Cue knobfader for the volume of the Cue.

To exclusive have audio to headphone you need the Cross fader to be towards the opposite deck. Else the deck will also play to the Main output.

[daniel clark]

email Capture.PNG

this is a audio capture for useing u mixcontrol pro2 ,, there are two stero outputs from the sc in the controler ,,none are lebelked headphones but in the routing one is used for main out and other is used for headphones ,,

[daniel clark]

asio Capture.PNG

this is a csreen shot of useing the internal/onboard sc on desk top ,,realtek 7.1 ,, multi chanel sc ,,useing asio4all to seperate the outputs to be used one set for main and the second set for headphones ,,this is for a win set up ,,mac os you would use the aggreat audio set up ,,