U-Mix Control 2 Hardware problem. Please help !!!

   Report the issues you noticed while using MixVibes
Forum rules
Users with Cross DJ Mac bought in the App Store please join group User Cross DJ App Store to write in the support forum ucp.php?i=172

Other users must follow these rules.:
* Register your software (User Control Panel > Profile > Serial Number)
* Go to the download center and install the latest versions of software and drivers
* Use the search tool to look into topics
* Check the FAQs to be sure your problem hasn't been solved already
* Write in concise and precise ENGLISH Thank you.

U-Mix Control 2 Hardware problem. Please help !!!

Postby Gabriel Anghel on 13 Mar 2017, 16:07

hi ! i have a technical problem with my U-Mix Control 2, is the cue button light. under this button i think is 2 leds that light up the button. i think 1 is dead. is not as bright like the red cue. how to disasembly to replace the broken led? i like this controller and i dont want to change it and another problem is the Cue button in not working anymore and the bend minus too. Cue button seems to work only when the sync button is activated. What happened? Is not from mapping because i used this mapping over 2 years. I changed the cable and updated traktor to latest version.

Video link https://www.youtube.com/watch?v=dz_CLNPyShY
User avatar
Gabriel Anghel
 
Posts: 3
Joined: 22 Sep 2014, 20:05


Re: U-Mix Control 2 Hardware problem. Please help !!!

Postby RoJeC on 13 Mar 2017, 16:27

Did this happen before or after you upgraded Traktor?
If after it might be worthwhile to copy your mapping and try to reassign the buttons that go wrong. Maybe traktor changed some commands which are not reflected in you mapping.

I'm not to sure about this suggestion, but it's something that can be done without having to open the controller...
I don't recall to have read about a user replacing leds in the controller.

BTW have you tried connecting your controller to a different USB port? If there is some communication error in the MIDI protocol this might resolve it. Have traktor closed while doing this and wait some time for the driver to be (re)installed. This is done automatically.
Ronald

Image

downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual? In Cross open menu, select Help (available 24/7).
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/FAQ/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4115
Joined: 20 May 2011, 07:55
Location: Bussum, Netherlands


Re: U-Mix Control 2 Hardware problem. Please help !!!

Postby Gabriel Anghel on 13 Mar 2017, 17:21

This happened before upgrade traktor. I will try again to change usb port but i think this is not the cause. And i dont think the mapping is error because i try diferent one. When i power on the unit it's working for 4 or 5 minutes and then the buttons stop working. I tried it with Cross android and the buttons are not working good too. Is not dificult to open the unit but is hard to take of caps and knobs. Maybe is firmware problem. Where to search for firmware dor this unit to reinstal it again?
User avatar
Gabriel Anghel
 
Posts: 3
Joined: 22 Sep 2014, 20:05


Re: U-Mix Control 2 Hardware problem. Please help !!!

Postby RoJeC on 13 Mar 2017, 18:46

There is no firmware available for the UMCP2.

When using with Android, do you use a powered USB hub (or UMCP2 with powersupply)
Ronald

Image

downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual? In Cross open menu, select Help (available 24/7).
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/FAQ/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4115
Joined: 20 May 2011, 07:55
Location: Bussum, Netherlands


Re: U-Mix Control 2 Hardware problem. Please help !!!

Postby Gabriel Anghel on 13 Mar 2017, 20:02

I use a powered hub.
User avatar
Gabriel Anghel
 
Posts: 3
Joined: 22 Sep 2014, 20:05


Re: U-Mix Control 2 Hardware problem. Please help !!!

Postby daniel clark on 13 Mar 2017, 23:08

:cool: as rojec said the firmware installed on unit is correct and do not update/change it ,,as to unable to replace it for now .
have you tried running it in Cross demo to see if it behaves same ,,
you are trying to eliminate the problem ,,which is you ask ,,mechanical or electrical .. mechanical will be caused from overuse/extensive use ,, led/lights you probably can live with ,, elimiate the electrical before you go tearing the controller apart for lights,, this unit is years old and even thought it fit a great niche,,parts and repair of mechanical are non existent ,,gonna re read you post and see if anything is in common with known issues , :cool:
Image
Image
January 2012 Mixvibes DJ of the month
MEMBER OF:
:cool: C00l People MV Society :cool:

PLEASE REGISTER YOUR SOFTWARE...FORUM RULES
2014 dell XPS8700
intel core i5 4400@3.10ghz
12 gigs DDR3 ram
NVDIA GeForce GT635
Win 10 /64 bits OS
Realteck 7.1
Home USB sound dogle
Asus VE247H monitor
Logitec G-15 ser 1 gaming keyboard
U-Mix Control Pro 2
User avatar
daniel clark
 
Posts: 6587
Joined: 31 Oct 2008, 00:01
Location: Charleston,S C


Re: U-Mix Control 2 Hardware problem. Please help !!!

Postby daniel clark on 13 Mar 2017, 23:37

:eek: the vid shows your issues clearly ,, the sync buttom doesnt stay on when you push it ,,at least not on mine ,,it should change the bpm to match the other deck bpm also sync the track ,,
the sync button that not acting right does it change the bpm to match the other deck , :?:
does the red sync button change the bpm correctly :?:
Image
Image
January 2012 Mixvibes DJ of the month
MEMBER OF:
:cool: C00l People MV Society :cool:

PLEASE REGISTER YOUR SOFTWARE...FORUM RULES
2014 dell XPS8700
intel core i5 4400@3.10ghz
12 gigs DDR3 ram
NVDIA GeForce GT635
Win 10 /64 bits OS
Realteck 7.1
Home USB sound dogle
Asus VE247H monitor
Logitec G-15 ser 1 gaming keyboard
U-Mix Control Pro 2
User avatar
daniel clark
 
Posts: 6587
Joined: 31 Oct 2008, 00:01
Location: Charleston,S C


Re: U-Mix Control 2 Hardware problem. Please help !!!

Postby daniel clark on 13 Mar 2017, 23:40

:?: :idea: screen shot of MIDI mapping you are useing
:?: when you hit the minus button doese the green online tab in MIDI preferences blink :?:

:?: have you tried useing one of the other U-Mix Control Pro 2 maps to see if its the same :?:
Image
Image
January 2012 Mixvibes DJ of the month
MEMBER OF:
:cool: C00l People MV Society :cool:

PLEASE REGISTER YOUR SOFTWARE...FORUM RULES
2014 dell XPS8700
intel core i5 4400@3.10ghz
12 gigs DDR3 ram
NVDIA GeForce GT635
Win 10 /64 bits OS
Realteck 7.1
Home USB sound dogle
Asus VE247H monitor
Logitec G-15 ser 1 gaming keyboard
U-Mix Control Pro 2
User avatar
daniel clark
 
Posts: 6587
Joined: 31 Oct 2008, 00:01
Location: Charleston,S C



Return to Technical Support




Who is online

Users browsing this forum: No registered users and 12 guests

 
 
   
 
© 2014 Mixvibes